Lithia Toyota of Medford

There was a long wait but service advisor Remained honest and didn’t promise a falsely early ready time. And having ability to communicate through text was and didn’t promise a falsely early ready time. And having ability to communicate through text was More

10 out of 10 The team at Lithia Toyota of Medford were kind and professional during my first car-buying experience. Considering this is the first time I have purch The team at Lithia Toyota of Medford were kind and professional during my first car-buying experience. Considering this is the first time I have purchased through a dealership, I was very hesitant, and had questions every step of the way. However, now that I have my 2018 certified used Charcoal-blue Toyota Corolla, I am truly overjoyed. I am looking forward to enjoying this car in the upcoming years, and having the peace of mind of knowing it is under warranty. For other first-time buyers, I would recommend printing out the research that you do before hand. I had taken pictures of my research on my phone, but the information did not end up being as easily accessible as I would have liked. For Lithia Toyota of Medford, I would recommend making a "What to expect" informational video for first time buyers. The videos that I watched on youtube regarding the process were not especially helpful. I think a video that simply follows a person's experience from arriving on the lot to driving off in the purchased car would be beneficial for first time buyers like me. The video could include tips as well (such as calling your bank beforehand if you plan to make a larger down-payment with a debit card). More

Warranty Service Took wayyyyy longer than last time. Others in the waiting room also complained ab out the delay(s). Service good as always, but long wait. Took wayyyyy longer than last time. Others in the waiting room also complained ab out the delay(s). Service good as always, but long wait. More

Always Fantastic Service Have been coming in for oil changes for quite a few years. Always have a good experience. They always do a great job., are very thorough. Have been coming in for oil changes for quite a few years. Always have a good experience. They always do a great job., are very thorough. More

Efficient This is a well-run operation, everyone knows what to do and can handle problems. It's a little confusing who you're suppose to stand in line for; "Bl This is a well-run operation, everyone knows what to do and can handle problems. It's a little confusing who you're suppose to stand in line for; "Blue" team, "Green" team, etc. I don't like green so I picked blue. Wrong! More

It was ok, not great. They seemed annoyed because it was the end of the day . No friendly greeting , just a stand here and we will be back . You can do better. I will go to another dealership next time. My the end of the day . No friendly greeting , just a stand here and we will be back . You can do better. I will go to another dealership next time. My paper said my car was vacuumed and it was not- I under end Covid but take it off your paper if you aren’t going to do it. More

Great service and very quick. The team does a good job. Waiting room is large enough to encourage social distancing and everyone was wearing a mask. Waiting room is large enough to encourage social distancing and everyone was wearing a mask. More

regular check up I figure you must be good because I was in fairly early to get my car serviced and I swear everyone in Medford was in line. Everyone moved like bees I figure you must be good because I was in fairly early to get my car serviced and I swear everyone in Medford was in line. Everyone moved like bees in a hive and it didn't take long before the line of cars was down to almost nothing. The guys took good care of everyone that I could tell. I'll see them again formmy next service.. More

Steven sold me an awesome car. At Lithia Toyota of Medford I cannot say the same for Lithia Volkswagen, I bought a terrible car from them and you guys made it better thank you Medford I cannot say the same for Lithia Volkswagen, I bought a terrible car from them and you guys made it better thank you More

Great service, as usual John went above and beyond securing me a ride to a medical appointment while my car was being serviced for routine oil change/tire rotation. I was run John went above and beyond securing me a ride to a medical appointment while my car was being serviced for routine oil change/tire rotation. I was running late and the shuttle was in use, so John made sure I got a ride from another employee so I wouldn't be late to my apppointment. More