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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

July 19, 2020

Trust Lithia has cared for my vehicle for 20 years. I think they are consistent. The shuttle is such a convenience. Keep up the good work. More

by Marilynmatt
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Scott Knuepel
Jul 20, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

July 19, 2020

Volunteered to over pay for the car. My old car died and I was forced to buy a car before I was ready. I found a 2005 Toyota Corolla for $6999. I asked if the price was negotiable and the More

by STACYSAVAGE1219
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Barringer
Aug 05, 2020 -

Lithia Toyota of Medford responded

Hi Stacy, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your earliest convenience. Troy Kloke, General Sales Manager

Aug 05, 2020 -

STACYSAVAGE1219 responded

I called and left a message but didn't get a response.

July 19, 2020

Great experience Easy, fun transaction. Love my new RAV4 TRD. Scott W is a terrific resource. He has all the answers and provides a great overview of the car's feature More

by SLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand, Thomas Pitts
Jul 20, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Scott provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

July 19, 2020

Great service We went in for an oil change and were going to make an appointment for a recall we had but they got both done in the same trip. Thanks for not having More

by Bobnjanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Jul 20, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

July 18, 2020

I had a great experience buying a used car, and highly recommend Steven Kahae, and Cate Mac Pherson. They made the process easy and comfortable. More

by Satisfied buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Steven Kahae
Jul 20, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Steven and Cate. We're glad to hear they delivered such a great experience! Troy Kloke, General Sales Manager

July 17, 2020

During my last visit to Toyota Medford on July 15 Joh McNerny was efficient, professional and friendly. It makes Toyota the place you want to come back. More

by IGOR6
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jul 17, 2020 -

Lithia Toyota of Medford responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

July 17, 2020

Oil change/Toyota care maintenance It was busy but Jarred who works with the “white team” in the service department helped my for a plain old oil change and facilitated my Toyota care s More

by LCUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 18, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 17, 2020

Very efficient and friendly dealership. Was greeted with a smile and my car was in and out in no time. I always take it to this dealership for any services. More

by ACTRODITE
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley, Joseph Kyttle
Jul 18, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

July 17, 2020

The service rep that I worked with was great!! Quick, easy to talk to and knowledgeable! I appreciate how I was treated, and am glad I chose the lifetime oil change option! More

by HONEYBEETWINKLE
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Jul 18, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

July 17, 2020

Quick service Efficient as always, no appointment and the wait time minimal. Excellent communication on the status of my vehicle during the oil change. Thanks as al More

by JRS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jul 18, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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