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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

July 22, 2020

I'll Be Back I know his niche is tires but he checked me in for my maintenance service. He was so helpful and answered all my questions. I was a walk in, but he sq More

by 2023SubaruSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Jul 23, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

July 22, 2020

I have had John Oppy as my Service Advisor since 2003. I trust what he tells me and that's important to me. Work done on my car by the service department has always fixed the problem with no repeat visits f More

by KRSSMOM19
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jul 23, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We look forward to sharing your kind comments with John and the team, and we hope to see you again soon! Mark Grossman, Service Manager

July 21, 2020

Did their job Pleasant easy to get along with, liked that they weren't afraid to start early. Service was as expected Impressed with the professional attitude. More

by COUNTRYWIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Jul 22, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and I will share your comments with our team. Providing a positive experience is our top priority, and I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Mark Grossman, Service Manager

July 21, 2020

John Oppy was very helpful and very friendly. Listened to me as I explained the issue with car. Went above and beyond to look into the my car warranty. Kept me updated on repairs and time car was done More

by MARILYNLK02
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jul 22, 2020 -

Lithia Toyota of Medford responded

Thank you, Marilyn, for the kind words for our service department! We look forward to sharing your compliments with John and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

July 21, 2020

Excellent service! I felt all my needs were taken care of on the very first try. Everyone was friendly and helpful. They managed to accommodate my drop in easily. More

by OregonDriver
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Joseph Kyttle
Jul 22, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 21, 2020

Greeted almost immediately by a pleasant gentleman. Service was done in 30 minutes despite how busy they were. Was explained what was done, and thanked me for making a reservation in advance. Great More

by Valberti
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Jul 22, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

July 20, 2020

Everyone was really helpful (especially Armando). Thank you all so much. Loving our new Prius. Not sure why there is a minimum number of words required. More

by hebblewhite
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Armando Ledesma Jr.
Jul 21, 2020 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congratulations on your new purchase. Please let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

July 20, 2020

Work done on time. Vehicle went in at the appointment time and was done within the projected timeline. Staff was courteous. Recommendations for additional work were pr More

by hlgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 21, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

July 20, 2020

Lithia of Medford As always, service department staff were friendly and professional. Although I was 45 minutes early, Jarren met me at the door, we completed the pape More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 21, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

July 20, 2020

Impressed with the service dept. They have been on it,just did the 100k mile service and my truck runs perfectly. However not so impressed with most of the sales people I have dealt with It's like th More

by crobb50
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan, Thomas Pitts
Jul 21, 2020 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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