
Lithia Toyota of Medford
Medford, OR
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I'll Be Back I know his niche is tires but he checked me in for my maintenance service. He was so helpful and answered all my questions. I was a walk in, but he sq I know his niche is tires but he checked me in for my maintenance service. He was so helpful and answered all my questions. I was a walk in, but he squeezed me in and kept me posted. He is very friendly and one of the best employees I've dealt with. More
I have had John Oppy as my Service Advisor since 2003. I trust what he tells me and that's important to me. Work done on my car by the service department has always fixed the problem with no repeat visits f trust what he tells me and that's important to me. Work done on my car by the service department has always fixed the problem with no repeat visits for the same thing. Thanks! More
Did their job Pleasant easy to get along with, liked that they weren't afraid to start early. Service was as expected Impressed with the professional attitude. Pleasant easy to get along with, liked that they weren't afraid to start early. Service was as expected Impressed with the professional attitude. I will add, (nothing to do with the service dept). when I bought the vehicle, it was like the sales Dept didn't know how to handle a cash sale. I brought a certified check and they kept wanting me to fill out loan information papers. Which I would not do. And I almost left over this. Then another salesman stuck his nose in the deal when dealing with my insurance Co. I have strict instruction to most company's I deal with on a daily basis. Not to give out my information. Did not like his demeanor and very Unprofessional. The sales person I dealt with was handling the situation just fine. I did not get the names of people who helped me, but all were great, More
John Oppy was very helpful and very friendly. Listened to me as I explained the issue with car. Went above and beyond to look into the my car warranty. Kept me updated on repairs and time car was done me as I explained the issue with car. Went above and beyond to look into the my car warranty. Kept me updated on repairs and time car was done More
Excellent service! I felt all my needs were taken care of on the very first try. Everyone was friendly and helpful. They managed to accommodate my drop in easily. on the very first try. Everyone was friendly and helpful. They managed to accommodate my drop in easily. More
Greeted almost immediately by a pleasant gentleman. Service was done in 30 minutes despite how busy they were. Was explained what was done, and thanked me for making a reservation in advance. Great Service was done in 30 minutes despite how busy they were. Was explained what was done, and thanked me for making a reservation in advance. Great experience. More
Everyone was really helpful (especially Armando). Thank you all so much. Loving our new Prius. Not sure why there is a minimum number of words required. you all so much. Loving our new Prius. Not sure why there is a minimum number of words required. More
Work done on time. Vehicle went in at the appointment time and was done within the projected timeline. Staff was courteous. Recommendations for additional work were pr Vehicle went in at the appointment time and was done within the projected timeline. Staff was courteous. Recommendations for additional work were presented but not pushed. More
Lithia of Medford As always, service department staff were friendly and professional. Although I was 45 minutes early, Jarren met me at the door, we completed the pape As always, service department staff were friendly and professional. Although I was 45 minutes early, Jarren met me at the door, we completed the paperwork, and my vehicle was serviced and returned to me within 30 minutes. I’ve never had a bad experience with Lithia Toyota of Medford’s service department. More
Impressed with the service dept. They have been on it,just did the 100k mile service and my truck runs perfectly. However not so impressed with most of the sales people I have dealt with It's like th it,just did the 100k mile service and my truck runs perfectly. However not so impressed with most of the sales people I have dealt with It's like this is our price and if you want it there are no deals to be had so don't even ask..... More