Lithia Toyota of Medford

Understandable I was not able to make an appointment in a timely way and I had to wait 3 and 1/2 hours to get oil change. I understand that things are more difficult I was not able to make an appointment in a timely way and I had to wait 3 and 1/2 hours to get oil change. I understand that things are more difficult now. Employees are great!! Thankful weather not too hot More

John was great to work with. My car was in and out very quickly. The waiting area was sterilized routinely and the staff wore maks. Great service! quickly. The waiting area was sterilized routinely and the staff wore maks. Great service! More

The service department and the rep (John) were friendly and efficient. We were in and out in less than one hour. Thank you for you good service. and efficient. We were in and out in less than one hour. Thank you for you good service. More

I brought my car in to be checked, and the service personnel found the issue. Not only did they find the issue, they agreed to cover it under warranty. I am so happy I purchased from Lithia. personnel found the issue. Not only did they find the issue, they agreed to cover it under warranty. I am so happy I purchased from Lithia. More

Made it right Our family drove nearly 3 hours to purchase a Tacoma that we'd been on the lookout for quite some time. Very excited to have found exactly what we we Our family drove nearly 3 hours to purchase a Tacoma that we'd been on the lookout for quite some time. Very excited to have found exactly what we were looking for, we were disappointed upon arrival to find that the 2019, nearly new truck, had various cosmetic body damage that we were not aware of. All the guys that helped us that day were very personable, easy to work with and extremely understanding about our disappointment. They worked with us to adjust the final price to make up for the unexpected cosmetic issues and did everything they could to ensure that our experience was a positive one. Based on this experience, we would definitely do it all over again. Additionally, our daughter hasn't stopped smiling about her truck. Thank you! More

They Are So Expensive Great shop, great service, but I have found that we have a wonderful local shop here, that also has great service, will do the same maintenance servic Great shop, great service, but I have found that we have a wonderful local shop here, that also has great service, will do the same maintenance services for half the price. What I paid here, was really over the top. The other way I can give my money to a local SMALL business. Not a huge corporation like Toyota! More

All was good and the service are was clean and appeared to be adhering to the Covid nonsense. The quick lube desk was swamped with people but I was lucky to be seen by the “Green team.” All service and t to be adhering to the Covid nonsense. The quick lube desk was swamped with people but I was lucky to be seen by the “Green team.” All service and the time required was explained. My truck was delivered as promised and all was good. More

General service NO fuss, they work on Toyotas and they get it done right the first time. Bought my truck there with 30k at 200k now, never left me stranded. NO fuss, they work on Toyotas and they get it done right the first time. Bought my truck there with 30k at 200k now, never left me stranded. More

Sincere personal attention My Prius has been serviced by this dealership since I purchased it used there 5 years ago. I have always been pleased by the quality of service and c My Prius has been serviced by this dealership since I purchased it used there 5 years ago. I have always been pleased by the quality of service and competence of everyone I've met. Thank you! More

I like Charlie, he was helpful I've purchased a lot of vehicles, new and used. Medford Lithia did a good job, even though we had to deal with the COVID19 regulations. Charlie was h I've purchased a lot of vehicles, new and used. Medford Lithia did a good job, even though we had to deal with the COVID19 regulations. Charlie was helpful at all aspects of the sale. More