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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

August 04, 2020

Excellent professional service John and I are almost on a first name basis. He is always cordial, and professional, even when they are swamped. I am very pleased with the serv More

by RobertM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 04, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

August 04, 2020

My check engine light came in. I drove directly to Lithia. Tom got us in quickly and replaced chewed wires on my car. In and out in a few hours! Now we can still go camping today! More

by OLSONNANCY
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Aug 04, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 04, 2020

very friendly and efficient Everybody was very friendly and helpful, from the first person I met in the morning to the service rep to the shuttle driver. Thanks and keep up the g More

by BERTMCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Aug 04, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

August 04, 2020

Had my Lexus serviced at Lithia Toyota. Service coordinator was very helpful, polite and communicated well. Pleasant surroundings to wait for the car, which was done timely. Thank you More

by Bull
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Aug 05, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 03, 2020

Tom was very apologetic when wait time for oil service was at 2 hrs. He was able to get me a reservation time later in day with a short wait time. I really appreciated his effort to help. More

by DIANE97524
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Aug 03, 2020 -

Lithia Toyota of Medford responded

Thank you, Diane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

August 03, 2020

John is very friendly and kind. John greeted me outside of the building and building was very clean union entry. He explained the recommended service to me and cost differences More

by TIFFANI_TOWNE
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 03, 2020 -

Lithia Toyota of Medford responded

Tiffani, thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

August 02, 2020

Best Customer Service Thomas is always great to do business with. I trust his recommendation and advise. I really like the way he communicate throughout the service process More

by Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Aug 03, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

August 01, 2020

Quick, friendly, efficient Everyone here at Lithia Toyota is fast, friendly, efficient and knowledgeable. From sales to service, they made sure I understand everything and all t More

by JADECHAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Chad Soares
Aug 01, 2020 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

July 31, 2020

Charlie was great!!! He really helped us narrow down what we were looking for. We love our Sienna and glad we made the purchase! if you are looking at Lithia Toyota in Medford, ask for Charlie! More

by CHELSEA
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Evan Seegmiller, Charlie Whitley
Aug 01, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Chelsea! We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie and the team, and we look forward to working with you again. Troy Kloke, General Sales Manager

July 30, 2020

Awesome experience John is always great to work with!! Lets you know what is going on, and I trust his advise. Lithia Toyota has been great for my truck. More

by Bruce M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jul 30, 2020 -

Lithia Toyota of Medford responded

Hello Bruce, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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