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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

March 29, 2023

The service guy Joe Kyttle was exceptional, polite and professional. Only downside was the wait time was longer than estimated. More

by AUBUCHON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. I'm glad Joe was able to help, and we hope to see you again! Mark Grossman, Service Manager

March 29, 2023

Chad help me and my wife pick the right car. He was very knowledgeable and all the features of the car. I highly recommend Chad if anyone is looking to buy a new car. More

by EMILIO861
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. I am delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

March 29, 2023

Appreciated the fast response to questions and thoroughness of the care. Both Michael at the desk and Jesse mechanic were great. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 29, 2023

Always satisfied with Lithia Toyota Service Department. They had been servicing my Sienna for ten years. Always kind, knowledgeable and accommodating. Thanks Lithia Toyota, More

by Bob Gerbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Mar 31, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bob, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 28, 2023

Overall purchase, which had to be ordered, went smoothly and Charlie was very good at keeping us in the loop during the waiting time for the car to be delivered and we enjoyed working with him. However, More

by NITRAMM502
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Charlie Whitley
Mar 29, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

March 26, 2023

The service is always great, everyone seems to like their Job and it makes me feel welcome. More

by OE3BS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown, Julia Hamar, Zach Hamar
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

March 26, 2023

David was very easy to work with and make me feel like I was making the right decision. More

by NIKS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solorio
Mar 27, 2023 -

Lithia Toyota of Medford responded

It's great to hear that David was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 25, 2023

We were well served by Duane and others. The The new girl was a good salesperson, also. Did a good job. Thanks. More

by HHCRUME
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
1. Duane. 2. Angel. Both five stars., Cate MacPherson, Evan Seegmiller
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 24, 2023

Great problem solving Scott K. really helped us find the issue with a failing battery More

by CLMILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

March 24, 2023

My car was serviced in less than hour. The staff was courteous and helpful, too. More

by GDNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 27, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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