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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

August 18, 2020

Appointment for oil change, was in and out as promised and on time. Clean waiting room with room for social distancing. Very clean and comfortable More

by SLEMERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 18, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

August 18, 2020

Steve was helpful but not too pushy. Also very patient with me. This is my 6th Toyota and my 4th Camry. Can't imagine owning any other car. More

by Toyotagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Steven Kahae
Aug 18, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that Steve had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 18, 2020

A job well done. They installed my new tow harness and did my oil change and tire rotation all at the same time, it turned out perfect. More

by 3inchsteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Aug 19, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to provide great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 17, 2020

The service department is always fast and efficient. Joe treats his customers with exceptional care focusing on the individual needs and solutions to their inquiries. I prefer Lithia Toyota of Medford b More

by Teresatmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 17, 2020 -

Lithia Toyota of Medford responded

Teresa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 15, 2020

The service department is awesome. They treat people well and do great work. Staff there is very polite. Would recommend to anyone needing service. Thanks More

by Bartowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Aug 17, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful 5-star feedback! Mark Grossman, Service Manager

August 15, 2020

Always very helpful. Went the extra mile to help me get what I was looking for. Make getting a vehicle an easy process. Love the truck!! More

by JHAMAR2360
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares
Aug 17, 2020 -

Lithia Toyota of Medford responded

Hello, Congratulations on your new vehicle! We are so glad that Bryce and Chad had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

August 15, 2020

6 month oil change Lithia Toyota has been my place to buy my last three new cars. The lifetime oil change is well worth the money. They always check everything out and More

by C person
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 17, 2020 -

Lithia Toyota of Medford responded

Hello, We are very happy to hear that John has provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 14, 2020

Prius recall service We got a recall notice from Toyota on our Prius and it seemed urgent so we booked it with Lithia. Plenty of appointment time choices, everything was More

by ozuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Aug 14, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 14, 2020

Oil Change Service Came in for my 99,000 mile oil change on my 2008 Highlander. John Mchenery in service always does a great job keeping me up to date on needed services More

by LGAR49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 17, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great service experience! Mark Grossman, Service Manager

August 13, 2020

The Best of the Best times 2 Every time I come to Lithia Toyota I am always greeted with a genuine welcome. People throughout the dealership go out of their way to be helpful. O More

by Jayei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Charlie Whitley
Aug 14, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

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