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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

August 22, 2020

Very personable and fast service. I rate the service in this dealership with a ten and would recommend them to friends and family thanks very much. More

by LONNIEHUMPHREY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 22, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 22, 2020

I bad a really great experience. Skyler was very helpful and friendly, and he made sure I had everything I needed. I would definitely recommend. More

by Kylie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Skyler Reagan
Aug 22, 2020 -

Lithia Toyota of Medford responded

Thank you, Kylie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

August 22, 2020

For my lifetime oil change which includes vacuuming, window cleaning and washing exterior of the vehicle they have used Covid as an excuse to not include this in my previous service. Soo Lithia! At the More

by JANDJ
Recommend Dealer
No
Employees Worked With
Joseph Kyttle
Sep 10, 2020 -

Lithia Toyota of Medford responded

Hello, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Mark Grossman, Service Manager

August 22, 2020

It's always a pleasure to deal with Skyler (our third purchase from him). Friendly courteous service is his forte. Thanks again Skyler for a great experience. More

by uhreens
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Aug 23, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and for this review. We're happy to hear Skyler was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

August 21, 2020

Tom was professional and friendly. The service office is laid out well and very clean/neat looking. Their system for check in in the morning is excellent and efficient. Service was top notch and cost was as More

by Brian426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Aug 21, 2020 -

Lithia Toyota of Medford responded

Thank you, Brian, we appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

August 21, 2020

Jayna lack was nice and very informative about my 4runner. Went above and beyond to make sure we were satisfied with our pre-used 4runner. More

by MANKSTA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Jayna Lack
Aug 22, 2020 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

August 20, 2020

Friendly, knowledgeable, efficient and fast service. No concerns. Excellent! The device department makes it so easy to have my car serviced. Received completion text earlier than expected, which was awesom More

by shelbie_mctevia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 21, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

August 20, 2020

Joe was very pleasant when I was there,told me I would need new tire soon but was not pushy which I don't like.. Time was great, told me it would be 1 !/2 hours and it was. More

by jandale1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 21, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad that Joe and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 19, 2020

Thank you for the oil change and update on my need of tires. Thomas was great with my son and engaged him with a fun math task. I always feel welcomed by Luis (sold my car to me three years ago). He alwa More

by Gzjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Luis Rodriguez
Aug 19, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Thomas and Luis here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 19, 2020

Another great experience with Charlie and Benji. Tom in service worked to squeeze in some recall work while we picked up our second Toyota. John in service worked to get tires swapped out for us. More

by BETNDAVE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Oppy, Charlie Whitley, Thomas Pitts
Aug 21, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad to hear that Charlie and Benjamin and the team were able to help, and we look forward to seeIng you again! Troy Kloke, General Sales Manager

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