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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

August 26, 2020

I like the dealership. But thus far, with a new car I have had multiple electronic computer issues. Navigator would turn off. Now she's finally off and all audio is muted. I must sit down and try to f More

by KTONI50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Barringer, Thomas Pitts
Sep 12, 2020 -

Lithia Toyota of Medford responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Mark Grossman, Service Manager

August 26, 2020

Very helpful to someone with little experience in buying a car. Chad was very patient helping me understand all the new features available. They even held the car for a week until I could pick it up and i More

by 72BALRAL
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares
Aug 26, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let Chad know if we can be of any more assistance! Troy Kloke, General Sales Manager

August 26, 2020

Greats customer service. Charles was so nice and helpful, and answered all my questions. Brian was nice and helped get my payment where I wanted. More

by CARLAROSALES68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Charlie Whitley, Thomas Pitts
Aug 26, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Charles and Brian, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

August 26, 2020

I always get excellent service from start to finish. Thank You John for always taking good care of us! I recommend Lithia Toyota to all of my friends! More

by MONIQUE.RUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 26, 2020 -

Lithia Toyota of Medford responded

Thank you, Monique! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

August 26, 2020

Very helpful and went the extra mile to help us get the car we wanted. Would recommend your stopping by Lithia if you are looking for a new car. More

by DOROTHYJNIENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Greg Templer
Aug 26, 2020 -

Lithia Toyota of Medford responded

We are very happy, Dorothy, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

August 26, 2020

When bringing in my vehicle for maintenance service, I find it frustrating that I cannot even pay for a car wash. I understand if it is not part of the service but keeping your vehicle clean affects the l More

by MELISSASHREEVE
Recommend Dealer
No
Employees Worked With
Thomas Curphey
Sep 13, 2020 -

Lithia Toyota of Medford responded

Hello Melissa, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Mark Grossman, Service Manager

August 26, 2020

Great service! Very friendly and smooth experience! Made first time car buying an easy understandable experience. The process didn’t take all day and everyone was very helpful. More

by SARAHLOVESHENRY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Armando Ledesma Jr.
Aug 27, 2020 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

August 25, 2020

Great Experience! Armando and Josh took great care of us from start to finish! We would make the 5 hour trip again, for sure. The process was quick and they guys were friendly and efficient. More

by jennelyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Armando Ledesma Jr., Joshua Walton
Aug 25, 2020 -

Lithia Toyota of Medford responded

It's great to hear that Armando and Josh were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 25, 2020

Great service...wonderful people and a very reasonable price! Joseph was very helpful and clearly explained all that was needed and all of my options. I always enjoy working with Lithia Toyota. More

by JHAGSTROM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 25, 2020 -

Lithia Toyota of Medford responded

Hello, We are very happy to hear that Joseph has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 24, 2020

Steven was on top of his game. He followed up by researching our request and notified us immediately when what we wanted became available. No pressure sales, and very knowledgeable. More

by Cdeloss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Aug 24, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that w Stevenrovided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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