Lithia Toyota of Medford

We had a little mix up on our last visit for a re-call appointment. We were greeted by a gentleman in the parking lot. He had our name and the reason we were there. When we parked our car in the design appointment. We were greeted by a gentleman in the parking lot. He had our name and the reason we were there. When we parked our car in the designated lane, we thought we were checked in. After an hour in the comfortable waiting area, I noticed that our car had not moved. I inquired at the service counter and found that we had not been checked in. After that, we were quickly serviced with apologies for the mix up and everything was fine. More

Brought my vehicle down for an unscheduled oil change & was promptly waited on & done in an hour. That to me is excellent service. Everyone was corteous & very professional. I would recommend this service was promptly waited on & done in an hour. That to me is excellent service. Everyone was corteous & very professional. I would recommend this service dept. to everyone. More

I was in for an oil change on my 4runner.The waiting I was in for an oil change on my 4runner. The waiting room is comfortable. Employees are nice and helpful. Got me in and out in a reasonable amount I was in for an oil change on my 4runner. The waiting room is comfortable. Employees are nice and helpful. Got me in and out in a reasonable amount of time. More

Very professional, fast, friendly, courtesy, great service dept. I have recommend ed Lithia Toyota of Medford to all my family and friends. Great job Thomas service dept. I have recommend ed Lithia Toyota of Medford to all my family and friends. Great job Thomas More

I was happy with the service. There was friendly staff that accommodated my drop-in oil change. Thanks again and I’ll be back next time! that accommodated my drop-in oil change. Thanks again and I’ll be back next time! More

I've had excellent experiences the past 6 years with Lithia Toyota of Medford. We've bought three different vehicles from them over that time period and had great experiences with the sales people (pur Lithia Toyota of Medford. We've bought three different vehicles from them over that time period and had great experiences with the sales people (purchasing a Corolla, Tundra & Highlander) as well as the service staff for all the oil changes and other maintenance needs so far. Highly recommended for friendly sales staff and service-after-the-sale! More

I had a great experience with Thomas at this dealership! He helped me look into a service package I had bought that I never received all of the benefits of from previous Toyota dealerships. Everyone appeare He helped me look into a service package I had bought that I never received all of the benefits of from previous Toyota dealerships. Everyone appeared to go above and beyond. Only reason for not giving my experience a full 5 stars was just that my wait time for an oil change was substantially long. More

I've purchased multiple cars and it was a very fast and easy experience. Very pain free. I would definitely recommend to everyone I work with easy experience. Very pain free. I would definitely recommend to everyone I work with More

Service department was friendly, Mark Grossman asked what I was bringing my Truck in for and explained everything that would be looking at and tested. Excellent service from start to finish!! I was bringing my Truck in for and explained everything that would be looking at and tested. Excellent service from start to finish!! More

We have only trusted Lithia of Medford to service our Prius since 2008 even though we have to drive an hour to get there. Excellent Service Reps. Worked with Thomas Pitts on a previous visit in Feb. and Prius since 2008 even though we have to drive an hour to get there. Excellent Service Reps. Worked with Thomas Pitts on a previous visit in Feb. and we appreciated that he approached us at our last visit to take the time to ask us if we had any more problems with the cruise control since it was worked on. We have had no problems. We've worked with all of the service reps at one time or another and have been more than satisfied with their service. Jarren Brown helped us this last visit and was no exception, paying attention to details and always courteous. He suggested using the hybrid performance service which seemed to have made a noticeable difference in how smooth the engine runs. More