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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

April 01, 2023

Tyler, the salesman was entirely congenial, knowledgable and helpful. I bought a car from him when I was just stopping by to say hi, Denny and Benji were equally upstanding. Thank you, I love my car. More

by NANCYWOODWARDLCSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Mark Grossman, Benjamin Barringer, Dennis Kane
Report | Print
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

April 01, 2023

Working with Steve Kahae was great, he made the process easy and pleasurable.I would definitely come back. More

by INDIAFRATUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Report | Print
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you for your review and kind words for Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 31, 2023

My car is running so much better after the recommended service was performed. Bart did a great job checking everyone in. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart, John McNerny
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Lori, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 31, 2023

Overall had a good experience. We had a slight miscommunication but got it worked out quickly. The people I worked with were great. More

by JESSICAJHUSSEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Skyler Reagan
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Jessica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

March 31, 2023

My rep is great. Knowledgeable and helpful and friendly. Work is done in a timely manner and as asked. More

by DECLINEDEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! Jarren and our team sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 31, 2023

Very friendly people, always willing to go above and beyond, they explain everything so you know what your options are. I would not go anywhere else! More

by SMORRILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tarolli , Mark Grossman, Jarren Brown, Julia Hamar
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarrren, Mark, and Julie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

Apr 02, 2023 -

SMORRILL1 responded

It is the least I can do!

March 31, 2023

Fast service and attentive staff. While I rated 5 stars, some of the service is too expensive for me to have performed by dealer, but service I paid for was well done and timely. More

by a-ronm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kreide, Jarren Brown, Zach Hamar
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Jarren and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

March 31, 2023

Everyone was super helpful in explaining the breakdown of services, the timeframe quoted was spot on, the price was exactly what they quoted me, pickup was a breeze and my car has been running great since! More

by MICHAELARATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Michael, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 31, 2023

Friendly staff, excellent service, knowledgeable, and fast service I’m a very pleased customer We will be ack soon More

by THE Salazars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Hello Salazar Family, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

March 31, 2023

Such wonderful service and attention to detail. Highly recommended. John McNerney is always attentive and willing to take special care of my vehicle needs. More

by Ashfish8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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