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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 08, 2021

I was not going to buy a car but just swung in and looked and found a car we liked, Travis the salesman was very friendly and we decided to buy it and we are very happy. More

by BREADMAN102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words regarding your recent experience working with Travis, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

January 08, 2021

From the reminder to scheduling and arriving at the service center, everyone was courteous and helpful. Joe took extra care to check me in and pick up was a breeze. Thanks guys, I appreciate the profes More

by SDev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan, Joseph Kyttle
Jan 10, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 07, 2021

Chad was wonderful. Made the car buying experience painless and I really enjoyed his help without the pressure. He was very patient, knowledgeable and understanding. I would recommend Chad and Lithia More

by SANDI S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Chad Soares
Jan 07, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Sandi. It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing our dealership! We hope you enjoy your new car. Troy Kloke, General Sales Manager

January 07, 2021

Always easy and quick. Easy scheduling for oil changes and organized when we get there. On time. Quality work and friendly people from the scheduling to the pick up More

by DEBBIEG888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were a few in parts/service
Jan 08, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Debbie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 07, 2021

I was very pleased with purchasing my 3rd vehicle from Lithia. Generally, the staff is always very courteous and professional. The sales staff people are not too pushy and have always been forthright. More

by JOEYPLV1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy, Armando Ledesma Jr., Steven Kahae
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Troy Kloke, General Sales Manager

January 07, 2021

This was my first visit to the Toyota and thank you Jarren Brown for your help We will keep in touch with our service true you.Thank You Jolanta More

by jolantapeisker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 07, 2021

Chad, the sales person who assisted us with this purchase, was very helpful and knowledgeable. He did an excellent job! The review of the vehicle qualities was very detailed and thorough. More

by janetfroeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Dennis Kane
Jan 08, 2021 -

Lithia Toyota of Medford responded

It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 06, 2021

Was super pleased with my car buying experience. Evan was up front and didn’t try and talk me into or out of what I wanted. Supper polite and considerate. More

by SOFTBALLSCOTTY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Steven Kahae
January 06, 2021

I purchased my Highhilander nine years ago and have had good experience with the service dept ever since. John Oppy has been my rep most of the 9 yrs and always has my best interest in every situation. More

by jayhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 06, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you next time! Mark Grossman, Service Manager

January 06, 2021

Did not rate quality of work because this was a relatively simple fix accomplished at a reasonable rate, and I trust it will do the trick, but won't be able to assess until I have the car on the hi More

by A ENRIQUEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 07, 2021 -

Lithia Toyota of Medford responded

Thank you for being a valued customer. We appreciate your business, here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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