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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 27, 2021

I am not very good with these4 kind of evaluations, however everyone at the dealership seemed to be very nice and took care of business. My stay was pleasant and the work was great. More

by HARRI_CATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey
Jan 28, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and your review, and we look forward to your next visit. Mark Grossman, Service Manager

January 27, 2021

Walked in and stood for at least 5 minutes without being acknowledgement that we were waiting (akward) Two men behind the counter and a girl at the side counter. Not one person looked up to say “someone w More

by BECKSTEPHANIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Girl working side counter on saturday, Joseph Kyttle
Feb 13, 2021 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Mark Grossman, Service Manager

January 27, 2021

Good service completed when promised. Covid precautions were in place even though some service, like vacuuming the interior was not done. Nevertheless, I look forward to when normal service can be restore More

by TMULARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 28, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 26, 2021

Have had good experience with Lithia with first car, new car and service. Chad Soares went the extra mile for me. Thanks. Lithia looks out for Veterans. More

by GTIKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Thomas Pitts
Jan 26, 2021 -

Lithia Toyota of Medford responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

Jan 27, 2021 -

GTIKEE responded

When I have more time with my new C-HR I will be happy to give more feed back. My first Toyota Camry has been a excellent car for me and my family. 2003 and still running great.

January 26, 2021

I have had a good experience with my last three vehicle purchase and all of my service appointments. I would highly recommend them. I plan my to make future purchase, and they have always exceeded my expec More

by KSULLIVAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 26, 2021

John was very helpful and friendly from the moment I arrived. He showed that he really cared about each individual. He would be highly recommended to deal with. More

by dirkco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 26, 2021

Great visit. Work was completed within the projected timelines. Courteous staff. Other needs were reviewed but not pressured to be completed that day. Pleasant experience. More

by hlgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Joseph and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 26, 2021

David Solorio is always so helpful and my go to person for leasing a car. I would highly recommend him to anyone looking to lease a car. More

by April Wynkoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Jan 26, 2021 -

Lithia Toyota of Medford responded

April, Thank you so much for your wonderful review! We are thrilled that David had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new lease, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 26, 2021

We were looking for a certified used Rav4 Hybrid, found a suitable car, and completed the deal, all within a few hours. Overall, it was a good experience in this covid-crazy world. More

by CWBIO7
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Scott and John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Rav4 Hybrid and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 25, 2021

I’ll purchasing my vehicle I had a couple good experiences as well as one bad one. Unfortunately all it takes is one rude salesman to leave a bad taste in your mouth. More

by NIKNEVIS
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, Bryce Beatty, Cate MacPherson, Joshua St. Germaine, Kareem Duncan, Scott Weigand, Luis Rodriguez, Joshua Walton
Jan 25, 2021 -

Lithia Toyota of Medford responded

Nik, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up when dealing with our sales team. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Troy Kloke, General Sales Manager

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