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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 30, 2021

Mr Brown was great. He explained what was going to be done and how long it would take. When finished he went over the work. He also explained what was needed and the cost associated with them. Very goo More

by Airforce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 31, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for Mr. Brown in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 30, 2021

THEY WERE BOTH ABSOLUTELY THE BEST!! WENT OUT OF THERE WAY TO MAKE US COMPLETELY HAPPY AND SATISFIED WITH OUR PURCHASE! WILL BE RECOMMENDING THIS DEALER SHIP TO ALL MY FRIENDS AND FAMILY! More

by HOLDEMANVICKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Galaviz, Steven Kahae
Jan 31, 2021 -

Lithia Toyota of Medford responded

Thank you, Vickie, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 29, 2021

Joe was great. I was in and out in not time. He made me aware of other issue to take a long at and fix. Count ask for better service More

by TITO_ONESTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 31, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 28, 2021

Kudos to the whole team for courtesy and making us feel welcome rather than like a meal. Special kudos to Josh W. for taking time to teach us all of the new features without pressure, getting us the car w More

by S. H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guys that did the detailing, Joshua Walton
Jan 28, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad that Josh was able to assist you with finding the perfect car and that you had such pleasant experience! Troy Kloke, General Sales Manager

January 28, 2021

That was a great experience for me especially when I got the surprise that they lowered the sale price that made my day for sure I'll go back to get an other car. More

by TAVO_BIROTE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio
Jan 28, 2021 -

Lithia Toyota of Medford responded

Thank you for your feedback on your recent visit to Lithia Toyota of Medford. We're glad to hear that our team was able to assist you with finding the perfect vehicle and deal. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

January 28, 2021

This is the 4th vehicle my family had bought through Lithia, the 3rd with Chad Soars. We are very pleased with every aspect of working the Lithia & Chad. More

by SANTA2
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Chad Soares
Jan 28, 2021 -

Lithia Toyota of Medford responded

Thank you for your repeat business, and for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with Chad and the team, and we look forward to working with you again! Troy Kloke, General Sales Manager

January 28, 2021

The oil change on my Highlander was quick and easy! Love the life time oil changes and ability to make an appointment to fit my schedule. More

by KJOLMSTEAD
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 28, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 27, 2021

Chad came highly recommended by a friend and he did not disappoint. He was extremely knowledgeable and helpful and made the purchase of my new 2021 Tacoma a painless and smooth experience. More

by Bruce C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Jan 27, 2021 -

Lithia Toyota of Medford responded

Bruce, Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Congratulations on your new 2021 Tacoma! Troy Kloke, General Sales Manager

January 27, 2021

My car was finished early which was great. Joe was very helpful and knowledgeable. I always know I'm going to get great service at Medford Toyota. More

by Michelle0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 27, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 27, 2021

We are very happy with our new Venza We were very please with the salesperson he was very polite and helpful. We love our hybrid Venza. Thank you More

by jolantapeisker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Jayna Lack, Steven Kahae
Jan 27, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope you'll continue to enjoy your new Venza! Troy Kloke, General Sales Manager

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