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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

April 06, 2023

I really like the customer service and how prompt they are they allways greet me with a smile. More

by Donea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

April 06, 2023

I’m so glad I bought the lifetime oil changes. Everyone is always so nice and they do great work. More

by EDENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Report | Print
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 06, 2023

They bent over backwards to accommodate me in every way. It was very hard for me to buy a car sight-unseen but with great patience that helped me navigate all the paperwork and arranged to have the car ship More

by HAYDEN11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Report | Print
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

April 06, 2023

They did a great job, I’m always please by how everything is taken care of. More

by AISHAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Apr 07, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

April 05, 2023

Tech was polite and Very knowledgeable. Pointed out I needed my back brakes done and how to schedule an appointment. More

by NONE3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Report | Print
Apr 05, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

April 05, 2023

Nice people , quick service . If you are from Northern California and need help to get on your way home ,this is a great place to stop . More

by LJGMEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Deanna Jackson, Joseph Kyttle, Jarren Brown
Report | Print
Apr 06, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 05, 2023

Good experience with the sales person, contracts person and service department. Easy purchase process and fair price. More

by TLTLIGHTHOUSE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas Hardage, Cate MacPherson, Julia Hamar
Report | Print
Apr 06, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Julia, Cate, and Nickolas met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 05, 2023

Great service. We didn't have to wait long for our car to be taken in. We were given updates along the way. More

by DAYANA.SALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Apr 06, 2023 -

Lithia Toyota of Medford responded

Dayana, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

April 05, 2023

My experience at Lithia of Medford was very pleasant all the team members were on top of it thanks More

by SANPIPERCONST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, John Rogers, Kareem Duncan, Steven Kahae
Report | Print
Apr 06, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

April 04, 2023

I dropped my car off at 11:30 and did not get it back till nearly 5:30 and they Did not change back taillight and got my car check engine light on that was not on before. My car ran fine and now its revv More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarren Brown
Report | Print
Apr 07, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

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