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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

February 18, 2021

Everyone we dealt with did a great job. we felt at ease the whole time, not like we were "haggling" like you usually have to do at a car dealership. More

by RBALDWIN0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Armando Ledesma Jr.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

February 18, 2021

Had a very good experience at Lithia Toyota. Quick and friendly service. I was in and out in no time, and the woman who waited on me, at the service department was friendly and helpful. No complaints. Ju More

by TOTOCAT_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name, but she was great.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 17, 2021

It was good,fixed the problem friendly people good service in and out in about 1 1/2or 2 hrs.good job but the sensor is 3or 4 degrees off exterior ten. More

by JOHNSELTUN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 17, 2021 -

Lithia Toyota of Medford responded

Thank you for your feedback, John. Please don't hesitate to reach out directly if you have any concerns you would like to discuss with us, we are always happy to help. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 17, 2021

Polite, professional, and very easy to work with. I would recommend your dealership to anyone. I did not feel pressured or manipulated in any way. More

by STEPHEN.HEATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Feb 17, 2021 -

Lithia Toyota of Medford responded

Wow! Thank you so much for this great five-star review, Stephen. Thank you for choosing Lithia Toyota of Medford and helping to share the word about us. We’re here for you anytime! Troy Kloke, General Sales Manager

February 16, 2021

Very accommodating as I was in a tight schedule that day. Friendly and informative. John did not pressure me to make a decision that day More

by DEBBIEDUNLAP1025
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 16, 2021 -

Lithia Toyota of Medford responded

Debbie, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 15, 2021

John Oppy and his team were fast and efficient as always! We showed up without an appointment and John was able to get our vehicle in without an issue. Thank you again for the great customer service! More

by JRS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 16, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that John and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

February 15, 2021

Great service ,in and out quickly every thing seems to be fine after service!very nice and efficient help,thanks Joe and the rest of staff! More

by ROBNELSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 16, 2021 -

Lithia Toyota of Medford responded

Thank you, Rob, for the kind words for Joe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 15, 2021

Appreciate the ease & competence of Zack & Julia in the way they helped me deal with a dead Auxiluary battery in my 2005 Prius. Many thanks. Will be retiring to Lithia again for maintenance after I get m More

by PATNICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Julia Hamar
Feb 16, 2021 -

Lithia Toyota of Medford responded

Thank you, Pat, for your business and this review. We're happy to hear that Zach, Julia, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 12, 2021

I interacted first online, then by phone with one of the internet sales staff. Then i came in for a test drive and completed the sale. All went smooth and easy! More

by FOREWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Business Manager, again smooth, clear and easy. Anthony from Used Car Sales is very personable, attentive and prompt to deal with any issues. Thank you!, Benjamin Barringer, Evan Seegmiller, Scott Knuepel
Feb 12, 2021 -

Lithia Toyota of Medford responded

Thank you for your feedback! Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We are glad to hear that our staff delivered such a great experience working with you remotely and on-site. We hope you'll enjoy your new vehicle! Troy Kloke, General Sales Manager

February 12, 2021

Fast and friendly I will recommend it’s good to work with lithia I will always bring my truck there thank you it’s a pleasure More

by STEVE52359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 12, 2021 -

Lithia Toyota of Medford responded

Thank you, Steve, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

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