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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

February 23, 2021

Always great and fast service, John McInerney is the best ever. Remembers me and my vehicle. Gives me my service option in a fair and straight forward manner More

by SBOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 23, 2021

John Mcnerny is and always will be the best.....I'll John Mcnerny is and always will be the best..... I'll work with anyone there, but John is definitely the go to man. I know he always has our best in More

by rusvon618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with John here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 23, 2021

I had my three Lithia purchased Toyotas serviced at Lithia Toyota in the same day. All were completed on time and to my satisfaction. Joe and John are the best. More

by ttuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad that Joe, John and the team delivered such a great experience, and we look forward to seeing you again! Mark Grossman, Service Manager

February 23, 2021

We liked receiving a no-hassle quote. Test drive went well. .Josh Walton was great. Only complaint is transaction took about 3 hours for cash purchase. More

by MSEIDMAN0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, Joshua Walton
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you'll enjoy your new vehicle! Troy Kloke, General Sales Manager

February 23, 2021

Anytime we have had work, oil changes or purchases there Lithia staff were always prompt, courteous, and professional as one would expect for a customer service perspective. More

by GJXXJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Oppy
Feb 23, 2021 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 22, 2021

They were very pleasant to deal with, but due to finances at this time we were not able to purchase a car, but hope to in the future More

by DHSCHMADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Feb 22, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 22, 2021

Service was prompt. I had an appointment for an oil change. Was in and out again in less than 45 minutes. Service Representative was polite and helpful. More

by WILSONDEBRAJ
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else, we look forward to seeing you next time! Mark Grossman, Service Manager

February 19, 2021

Called back within 24 hours to schedule my service. The service was prompt, and the shuttle driver was there quickly to give me a ride home. More

by KSTAHNKE_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Feb 19, 2021 -

Lithia Toyota of Medford responded

Hello there! Thanks for taking the time to leave us a review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer in the future! Mark Grossman, Service Manager

February 18, 2021

Everything and everyone was wonderful as always! Lithia Toyota is my favorite dealership and I will continue to return for years and years to come. More

by DANI211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Benjamin Barringer
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you, Dan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

February 18, 2021

Had issues with a truck that was in service. Went to sales and looked at new Tacoma’s. Kinda slim pickins due to the pandemic but I found the truck we needed and bought it with no problems. All the guy More

by TJANDKJ13
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty
Feb 18, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

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