Back

Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,807 reviews

February 25, 2021

Was ready very fast. Purchased my car at Lithia in 2004 and have always brought it back for service. Though I don't drive much anymore, still feel this car was an excellent purchase. More

by SDRAPER541
Recommend Dealer
Yes
Employees Worked With
Jon L, John McNerny
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you for this wonderful feedback for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 25, 2021

As always the team at Toyota is efficient and still makes the customer feel welcome. I feel confident that when I choose to bring my car there I will get the right service. More

by ABAUGH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 24, 2021

Easy to work with and a nice guy. Explained well what they had to do to repair my vehicle and got the job done in time More

by RMADRIGAL93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 24, 2021

This is my third Toyota purchase at Lithia Toyota of Medford and I will certainly start there again if I purchase another Toyota which is highly likely. I have always dealt with salesperson John Vevera More

by John Mittendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Jon Vevera, Deanna Jackson
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback, John, on your recent visit to Lithia Toyota of Medford. I'm glad to hear that John was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

February 24, 2021

I came for an oil change and tire rotation and was in and out in around 40 minutes. Joe was very professional and courteous. Great experience! More

by Tman1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 24, 2021

Inquired about parts for my 2014 Tacoma via email. Jay responded with a clear and reasonable price quote with 24 hours. Thank you very much More

by FOREWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 24, 2021

I’m thankful for your fast help.. I’m really satisfied and I really recommend your dealer to people thanks..to the team work you guys have More

by MIRIANET1
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 24, 2021

Excellent customer service! Came in as a first time car buyer with no credit and they did everything in there power to help me leave that day with a car. I’m super happy with my car and will definitely rec More

by DILDAYRACHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Jon Vevera
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you, Rachel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new car! Troy Kloke, General Sales Manager

February 24, 2021

Always great service. Even though it may be busy, service time is usually no longer than what I’m quoted. Professional and friendly staff. Love the lifetime service package 🤙🏽 More

by Speeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, we are thrilled that you've found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else, we look forward to serving you again! Mark Grossman, Service Manager

February 23, 2021

Lithia Toyota of Medford makes me feel like my time is valuable, getting me in and out as fast as possible while they do an amazing job. More

by NIsha Mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

...
267
...