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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

March 04, 2021

Skyler was very helpful and friendly! The process was easy during covid.My only disappointed was I did not get atleast a half full gas tank.. More

by JOPRIMM33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Skyler here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 04, 2021

The service department was very nice, and everyone was pleasant. They got my truck in and did almost all of the work, but ran out of time to finish. The things that were done we’re done well. I am happy w More

by NEUFIESMOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 04, 2021

Had an appointment for oil change. Got in promptly, was told estimate wait time 1 hour. It was actually just under. I was pleased with everything. More

by FULL.MOON.RISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words based on your recent service visit, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 04, 2021

Charlie was amazing. He wasn’t pushy but made me feel very comfortable. Everyone at Toyota Medford is kind and professional and caring. I was intimidated to buy a truck but I left so happy and felt very More

by GRETAGARDINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that Charlie had the opportunity to provide you with the perfect truck and deal. We are so excited for you to enjoy your new truck, Greta. We thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 04, 2021

John Oppy was great about keeping me informed of progress, as my car was towed in with, fortunately, only a dead battery. He recommended additional appropriate work. My experiences have always bee More

by KatyBGood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Lithia Toyota of Medford responded

It's great to hear that John and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 04, 2021

Simple oil change, with an appointment, took over two hours. Oil was spilled all over bottom of car. Oily hand marks left on dash. Tech stated drive train fluids needed changing without actually checking More

by ALTHOMAS454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

March 03, 2021

Zach was the best. He went out of his way to help me. Got my car back and running the same day. Thank You for being so kind More

by B.SNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 03, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 03, 2021

I bought my Prius in 2006, I have always been extremely satisfied, everyone goes the extra mile to serve, I will buy my next vehicle here. More

by kchapman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 03, 2021

For us the drive from coquille to Medford was well worth it. We received the best service and the fastest no hassle no haggle deal ever. Our salesman Scott wiegand was the best salesman we have ever had the More

by PFISHKILLER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

March 03, 2021

Called to make an appointment. Left a VM. Received a call back the next day. Arrived for appointment, was helped quickly and was done in 45 minutes. More

by LARISSA.MEANY
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Larissa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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