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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

March 08, 2021

Went to Lithia Body and Paint to have bumper replaced. Everything went smoothly from drop off to rental pick up to beautiful new bumper. Car came back clean too! More

by TW
Recommend Dealer
Yes
Employees Worked With
Jeff Miller and Jacob
Mar 08, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our service team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 07, 2021

Great service department. Always friendly, knowledgable and responsive. I have always had good experiences here and will continue to bring my automobile here for servicing. More

by Walter
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey, Thomas Pitts
Mar 07, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Walter, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 06, 2021

Had an appointment for 15,000 service under Toyota Care. Was taken care of promptly, was told estimate wait time 1 hour. It was actually just under. I was pleased with everything. More

by sallywall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thanks for your review, Sally! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 06, 2021

Everyone was great. Very professional and helpful. We waited a long time for the final paperwork. The waiting was exhausting. However, Everything was in perfect order. More

by Denisekester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayna Lack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford, Denise. It's great to hear you enjoyed working with our team. We appreciate you sticking with us through the wait for finance. Please let us know if there's anything we can help you with in the future! Troy Kloke, General Sales Manager

March 06, 2021

Our first service was paint free and fast. Thanks for the great service. From drop off to pick up this was a hassle free experience More

by vwtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey, Thomas Pitts
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, so it's great to hear we succeeded with your first service! We look forward to working with you again. Troy Kloke, General Sales Manager

March 06, 2021

Had a great experience buying my Tacoma. There was no pressure to purchase and I drove away with exactly what I wanted and the customer service was excellent. More

by Justin
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us, Justin! We're happy to hear you enjoyed working with our team. Enjoy your new Tacoma! Troy Kloke, General Sales Manager

March 05, 2021

Had my first service on new 4 Runner. We have used this service department for years. They are always polite and give clear information. We'll be back. More

by MARY.776
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Mar 05, 2021 -

Lithia Toyota of Medford responded

Thank you, Mary, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 05, 2021

We were able to get our car's oil changed,new filters and the air filtration of the passenger compartment replaced as it had been damaged by a rodent. We also got a bit of information about a spray to treat More

by The Prof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 05, 2021

Amazing experience, couldn’t have been happier. Charlie stayed late to make sure everything went smoothly for me and was very helpful in the weeks up to me actually purchasing the vehicle. More

by CHRISJBANAS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Lithia Toyota of Medford responded

Hello Chris! Thank you for choosing Lithia Toyota of Medford--your feedback and rating mean a lot to us. We're glad Charlie was able to successfully guide you through your purchase experience, and we hope to see you again! Troy Kloke, General Sales Manager

March 04, 2021

Service was ready at my appointed time. Got a quote on new tires while I was there. My truck servicing within the time they estimated. More

by Weirone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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