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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

April 08, 2023

I am very pleased with the service that Lithia Toyota has given me. My only recommendation is that calling the Service department would be greatly improved if you could actually talk to someone, rather than More

by BOBJILLC2
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Knuepel, Joseph Kyttle, Jarren Brown
Apr 09, 2023 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 08, 2023

Professional service, one stop service . The service advisor very nice . Cashier not so much no smiles and doesn’t seem to want to be there More

by RICKVALLE1505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 09, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with the team. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

April 08, 2023

Helpful and friendly at this Toyota. Fast service as well. Helped me with a few issues and explained everything. More

by Bill johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Apr 09, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

April 08, 2023

Great customer service very professional and listened to our needs. Skylar should get a raise!. Everybody there was awesome. Thank you! More

by ICESHAVER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Skyler Reagan
Apr 09, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Skyler here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

April 07, 2023

I was pleased with the service on my rear brakes. They had identified this issue during a routine inspection with my oil change and obviously happy to have it taken care of in a timely manner. They a More

by MEYER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 07, 2023

He was very helpful and we was able to get everything that we wanted, including the financing More

by HARTZELLCARL26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, Carl, and we hope to see you again! Troy Kloke, General Sales Manager

April 07, 2023

The people were very easy to work with. No hard sell like I encountered 15 years ago. I was only interested in one vehicle and they gave me a time line for when it would arrive and I was ab More

by NONE98546
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Jon Vevera, Kareem Duncan
Apr 08, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Congratulations on your new vehicle! We look forward to working with you again! Troy Kloke, General Sales Manager

April 07, 2023

Only had to wait a few minutes when I arrived for my service appointment oil change was completed in a really short time. Would recommend Lithia Toyota More

by KENWAYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan the young lady that is service tech , Jarren Brown
Apr 08, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 06, 2023

I have a bright red convertible classic 2002 Lexus SC430 and I always want it to perform as well as it look. Before moving to Oregon I had it serviced at Concord California Lexus dealer and I thought I’d ha More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Dennis Kane, Scott Knuepel
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Irene, please let us know. Mark Grossman, Service Manager

April 06, 2023

People are nice and very helpful. And it took faster to maintain than I thought. Good service. More

by YINGWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Apr 07, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

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