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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

April 13, 2023

My scratch that was caused by the service staff was taken care of quickly. Thank you! More

by MELISSA.HENNINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Apr 14, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Melissa, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 13, 2023

Very friendly and efficient and competent I felt like a customer not a number, I appreciate that! More

by NA0
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 14, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

April 13, 2023

Jared was fast to get me written up and the truck serviced. I had a few questions for Jared about the service, he answered my questions about what services were needed and future services as well. More

by GOOD2GOTAXI
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Apr 14, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

April 11, 2023

Had a second key made, then they needed to find out why one of the power slider doors didn't work More

by BARGERSL@CHARTER.NET
Recommend Dealer
Yes
Employees Worked With
Tyler and Blake not sure who it was in the service department
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Apr 11, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

April 11, 2023

Great service but they were unable to rotate my tires as they could not get them off? Weird. Assumed Toyota would be able to take stock Toyota wheels off… More

by GREG.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Apr 12, 2023 -

Lithia Toyota of Medford responded

Greg, Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 11, 2023

Lithia Toyota is the absolute best Toyota dealership we’ve dealt with in the Rogue Valley! And our salesman, Steve, is the only guy I would ever recommend. He’s a rockstar!! More

by ERICA.FREEMAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando in finance, Steven Kahae
Report | Print
Apr 12, 2023 -

Lithia Toyota of Medford responded

Erica, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

April 10, 2023

We got a great deal on our ford f-150, they were very accommodating! David Seus, our salesmen, was great too! More

by EEAGLETON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David seus, Cate MacPherson, Evan Seegmiller
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Apr 11, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford, we hope you enjoy your F-150! Troy Kloke, General Sales Manager

April 10, 2023

I’ve left voice messages on multiple occasions and not once gotten a return call. I’ve always had to make a second or third call. The last time I was in, my paperwork sat on the desk and no one came to More

by WURZELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny, Zach Hamar
Report | Print
April 08, 2023

The recent purchase of a new Toyota RAV4 was one of the most pleasant buying experiences. My mother and I appreciate Scott’s help in finding the perfect car. More

by TERESASEM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Report | Print
Apr 08, 2023 -

Lithia Toyota of Medford responded

Congratulations on your new RAV4! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

April 08, 2023

As a new customer, I felt very welcome and confident, excellent service experience from reception to d Delivery of vehicle More

by wrhLTM!23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Apr 08, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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