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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

April 16, 2023

Skyler was GREAT! Ease of purchase was good, and the dealership was easy to get to from out of town. More

by GOAT.WORDIER_0D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Report | Print
Apr 16, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 16, 2023

Horrible customer service. The service advisor didn't do as what my appointment was for when I called in More

by DINAIRISENRIQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McNerny, Mark Grossman, Jarren Brown
Report | Print
Apr 20, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

April 16, 2023

I always receive the best treatment here. I trust the work and the quotes I receive. I especially love and appreciate Julia Hamar from the service department. She is highly professional and t More

by BURCHAK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
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Apr 17, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Julia met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 16, 2023

Friendly, fast, quality, taken care of, clean, good atmosphere, comfortable, work completed as it should be More

by LESLIECSCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Apr 17, 2023 -

Lithia Toyota of Medford responded

Leslie, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jarren and our team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

April 16, 2023

All the employees I met at Lithia Toyota were polite, helpful and very knowledgeable about Toyota vehicles. More

by FRIESJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Report | Print
Apr 17, 2023 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that Jon had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

April 16, 2023

Amazing customer service. They were able to sit down and go over different options to meet my goals and needs. More

by ENRIOS1383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Luis Rodriguez
Report | Print
Apr 17, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 16, 2023

The team at Lithia Toyota of Medford did a great job taking care of my vehicle. More

by Tim Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson, Mark Grossman
Report | Print
Apr 17, 2023 -

Lithia Toyota of Medford responded

Tim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

April 16, 2023

They have tons of inventory and like able non pushy sales staff. A great location. More

by AERNI7713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sues
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Apr 17, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! David and our team here at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

April 15, 2023

Other than it's a seller's market and I couldn't get a better price with this economy- it was very professional, friendly, and relaxing. Steve is the best! And finance John worked his tail off trying to g More

by ROXY2008
Recommend Dealer
Yes
Employees Worked With
Steve Kahaela
Report | Print
Apr 16, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

April 15, 2023

Excellent service. Staff were professional and helpful regarding car service. Very quick to get repair More

by DELCIADILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember but he provided great service
Report | Print
Apr 16, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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