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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

April 18, 2023

they are always amazing super helpful and fast. if they don’t know they answer to something they find out. very clean More

by crystalbelcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Ireland Lee
Apr 18, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Crystal. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 18, 2023

they are always amazing super helpful and fast. if they don’t know they answer to something they find out. very clean More

by crystalbelcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Ireland Lee
Apr 18, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

April 18, 2023

they are always amazing super helpful and fast. if they don’t know they answer to something they find out. very clean More

by crystalbelcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Ireland Lee
Apr 18, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Crystal. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 18, 2023

Michael Rapport was wonderful, he made the buying process easy and made sure we were well taken care of. More

by Kourtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rapport
Apr 18, 2023 -

Lithia Toyota of Medford responded

Thank you, Kourtney! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 18, 2023

I was messaged and updated by Luis for a little over a year now about new Tacoma’s and prices. I had told Luis I was interested and didn’t know when I would be ready, he was patient with me and very helpf More

by AC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Dennis Kane, Luis Rodriguez
Apr 18, 2023 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Luis and our team here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

April 17, 2023

Very satisfied with service on an old Camry John was attentive to my needs and canceled a n expensive repair at the last minute More

by DARKTATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 17, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 17, 2023

Had and issue with the car I’ve called multiple times to service that keeps sending me to sales and never get a call back. This is the same issue I had with my Tacoma and I was promised that it wouldn’t hap More

by NEW2SAIL1314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Berg, Dennis Kane
Apr 20, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

April 17, 2023

It didnt feel like anyone really cared about me. They wouldve let me walk out without telling me abything abiut my car. I had to keep asking different people More

by WAANSTOOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Apr 20, 2023 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Grossman, Service Manager

April 17, 2023

Service person was friendly and helpful. Waited in line for a bit but it was okay. More

by LBSALING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 18, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

April 16, 2023

The guys were able to help me trade in my old truck for a much needed gas saving Rav4 and I couldn't be happier. Thank you. Also Sam was a great salesman... More

by NORCALHOME707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam the salesman , Brian Berg, Dennis Kane
Apr 16, 2023 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new RAV4, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

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