Lithia Toyota of Medford

I had low oil right after my oil change, and no leaks. I have tried to contact the Service Dept several times to have them remedy this, but only one call back that I missed. Called again and no return cal I have tried to contact the Service Dept several times to have them remedy this, but only one call back that I missed. Called again and no return call. This is not ok. Please, take care of this. More

I always receive good service from Lithia Toyota. They are quick, efficient and professional. I’ll be back. They are quick, efficient and professional. I’ll be back. More

This service center is too small for the amount of work they consistently have. The area where customers wait to meet with service advisors is too small and cramped. The service providers do the best they they consistently have. The area where customers wait to meet with service advisors is too small and cramped. The service providers do the best they can with what they have More

The experience was smooth, quick, and pleasant. The purchase of a new ride made simple! The purchase of a new ride made simple! More

I brought the car in and had an appointment. It was serviced immediately. The carpet was also cleaned. Nice. It was serviced immediately. The carpet was also cleaned. Nice. More

Said that part of my service package was washing my car. My car was not washed. My car was not washed. More

Could really use better coffee. The rest was good. Everyone was cordial and professional. Thanks The rest was good. Everyone was cordial and professional. Thanks More

Came in for lifetime oil change, asked service department to fix a flat tire as well, had some complications because the tire was tricky...Joe went above and beyond to help out. Not being pressured and being to fix a flat tire as well, had some complications because the tire was tricky...Joe went above and beyond to help out. Not being pressured and being treated respectfully is everything!!!!! Thanks Joe More

I made an apt for routine service and oil change. Usually this means prompt service. Not so this time. Everyone was courteous and friendly. I will make a morning apt next time. Usually this means prompt service. Not so this time. Everyone was courteous and friendly. I will make a morning apt next time. More

I have the gold standard warranty, it was his first time dealing with one of those. All he wanted to do was argue with me about what it covered. After I took my pamphlet out and physically showed him. Then dealing with one of those. All he wanted to do was argue with me about what it covered. After I took my pamphlet out and physically showed him. Then he left me sitting in the lobby for 3 1/2 hours to get my oil changed and my tires rotated. when I had an appointment and then he tried to tell me I needed to pay out of pocket and then get reimbursed it. And I tried to explain to him all you have to do is get the email address or fax number to gold standard and they give you the billing information. He argued with me again, I had to have a different employee that helped me last time explain it to him only because I recognized him. This man was very nice Jarren then avoided me once he told me I had to call and then figure out how he needed to bill them. Even though that's his job. And every other employee there did this for me last time I went in. I also told him it was my two year olds birthday that day, and I was trying to get out of there. More