Lithia Toyota of Medford

Everyone was very nice and informative, they worked with us very well even though we had a vacation planned over time time period our can was planned to be finished. They even picked us up from the airport us very well even though we had a vacation planned over time time period our can was planned to be finished. They even picked us up from the airport when we returned so we could get our car. More

Troy was a great help, he showed me the vehicle I wanted and it took maybe about 1 hr. To buy my Highlander and it took maybe about 1 hr. To buy my Highlander More

Appreciated the professionalism of the Lithia Toyota team. This is the 6th + lease I've done with Lithia and the experience continues to be top notch. Especially during this uncertain time of Covid an team. This is the 6th + lease I've done with Lithia and the experience continues to be top notch. Especially during this uncertain time of Covid and shortage of cars, Bryce and David were able to get me into the car of my choice in a matter of weeks not months. It all seemed to work out well, thanks to their efforts. I was into my new Highlander before the big snow fall at Christmas and the 2022 Highlander performed with perfection allowing me to easily navigate the roads during the changing weather. Again, tip my hat to Bryce, David and the whole crew at Lithia Toyota for the continued service they provide to our community. More

Both Denny and Evan were professional and pleasant to work with. Both had a comfortable,conversational and non-confrontational style. I was disappointed that the truck I bought came with only one key, work with. Both had a comfortable,conversational and non-confrontational style. I was disappointed that the truck I bought came with only one key, no fobs and no key for the camper shell. After some initial resistance, it was agreed that Lithia would provide one fob. Also disappointing was that while both Lithia's online ads and the sticker on the truck listed it as having running boards, it did not and neither Denny nor Evan were able to resolve this in my favor. These are the reasons for my three star rating. I believe Lithia should stand behind it's advertising and should take greater care in the representations of both it's online advertising as well as the window sticker information. I received a letter from Lithia indicating that my wife's current vehicle, a 2018 RAV4 was sought by the dealership. As it turns out, another manufacturer was willing to pay substantially more for the RAV4 than what Lithia offered. This cost Lithia an additional sale on a new top of the line RAV4. More

David, Brian and Troy are the best! We recommend them to everyone we know! They Always make buying so easy here! everyone we know! They Always make buying so easy here! More

Professional , competent knowledge conscientious transparent friendly overall a good experience that I would recommend to others transparent friendly overall a good experience that I would recommend to others More

As always, they were awesome! Both Evan and Jayna are the best, my wife loves her new Venza and its many technological marvels. Look forward to doing business with them in the future, it's always a grea the best, my wife loves her new Venza and its many technological marvels. Look forward to doing business with them in the future, it's always a great experience! More

We worked with Scott Weigand to select a Highlander Hybrid that was just what we were looking for. Living in California, we had to do it long distance, via email, text, and phone. Scott was really kn Hybrid that was just what we were looking for. Living in California, we had to do it long distance, via email, text, and phone. Scott was really knowledgeable, fully transparent, and appreciated our need for a straightforward, no games process. He kept us fully up to date on the delivery schedule, even through weather related delays, and fully accommodated our schedule as much as possible. Picking up the car at the dealership was very smooth and time efficient, and again with no games or hard sell on extras. Scott was great in terms of getting us trained and "connected" with our new car. We're very pleased. More

Josh was so easy to work with! Thank you for answering the many questions I had, and for indulging my process in making sure my obnoxious cups fit the cup holders, and an adult could sit comfortably in th the many questions I had, and for indulging my process in making sure my obnoxious cups fit the cup holders, and an adult could sit comfortably in the 3rd row. More

Every one that I worked with at this dealer ship was very helpful courteous And accommodating I would recommend Lithia Toyota helpful courteous And accommodating I would recommend Lithia Toyota More