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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

May 03, 2023

Very accommodating, thorough and friendly Very responsive and explained everything about the vehicle Nice person More

by DANDJBARNETT94@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Charlie
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May 03, 2023 -

Lithia Toyota of Medford responded

It's great to hear that Charlie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 03, 2023

Excellent, skilled, service and support provided in a timely manner. Lithia has kept my car running smoothly even after 200,000 plus miles. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Scott Knuepel, Joseph Kyttle
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May 03, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 03, 2023

I was worried about my brakes feeling different. Scott checked everything out for me, took his time to explain everything that was done to my vehicle and I left feeling confident that it was safe an More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
Report | Print
May 04, 2023 -

Lithia Toyota of Medford responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 02, 2023

The ONLY Toyota Dealership we will ever go to in the Rogue Valley! By far the most reasonable, fair, and professional group we have had the pleasure of purchasing a vehicle from. Love these guys!!! More

by ERICA.FREEMAN71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Steven Kahae
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May 03, 2023 -

Lithia Toyota of Medford responded

Erica, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 01, 2023

The best. This is the 4th car we’ve purchased from the dealership and we’ve always been very happy with them. We love the service department. More

by PLVERNELSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Chad Soares, Charlie Whitley
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May 01, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

April 29, 2023

Great experience. Excellent connection with the customer (me) and great service. Ours was a simple oil change, but they squeezed us in without an appointment and got u More

by Randy P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Apr 30, 2023 -

Lithia Toyota of Medford responded

Thank you, Randy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

April 28, 2023

Charley Whitley was the best! ! Great gentleman to work with. Everyone was great!! I will definitely recommend Charlie to any and all. The entire staff was professional and very fr More

by BDEFOREST@HOTMAIL.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Kareem Duncan, Steven Kahae, Charlie Whitley
Report | Print
Apr 30, 2023 -

Lithia Toyota of Medford responded

Thank you for your kind words for Charley and our team and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

April 28, 2023

Quick and easy John was kind and gave real expectations. The service was finished quickly More

by SLSTAUS@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
John Mcnerney
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Apr 30, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Mark Grossman, Service Manager

April 28, 2023

Forgot to close my air filter container. Hard to trust a dealership when they insisted it needed to be replaced and they replace it without closing it. More

by BBMOMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarren Brown
Report | Print
May 03, 2023 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mark Grossman, Service Manager

April 28, 2023

The automobile garage is great I bring my car in for Servicing regularly. I am always satisfied More

by CMACPHERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
Report | Print
Apr 30, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

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