Lithia Toyota of Medford

Had a great experience. Everyone from salesman to financier worked with me to get the deal I was asking for. They were polite, timely and accommodating. Everyone was adhering to the Covid-19 protoc financier worked with me to get the deal I was asking for. They were polite, timely and accommodating. Everyone was adhering to the Covid-19 protocols which I appreciated. Thank you Lithia Toyota. I’m very happy with my “new to me” Rav-4. More

Everyone was very helpful and friendly. I feel more confident in my vehicles ability when lithia has serviced my vehicle. confident in my vehicles ability when lithia has serviced my vehicle. More

Everyone is very nice and helpful, but the service is very expensive. I trust the people here, but find myself putting off maintenance because of cost. Maybe offer payment plans? Or make those opportunit very expensive. I trust the people here, but find myself putting off maintenance because of cost. Maybe offer payment plans? Or make those opportunities for payment plans more obvious if they’re available. More

Oil change took over 3!hours with an appointment! Then said I had oil spewing out of transmission and the t was so bad they didn’t have time to evaluate. Went for second opinion and there was small seepa said I had oil spewing out of transmission and the t was so bad they didn’t have time to evaluate. Went for second opinion and there was small seepage but no work required. Lithia also said my differentials were due and other shop said fluid were clear and no maintenance required. More

Both Denny and Evan were professional and pleasant to work with. Both had a comfortable,conversational and non-confrontational style. I was disappointed that the truck I bought came with only one key, work with. Both had a comfortable,conversational and non-confrontational style. I was disappointed that the truck I bought came with only one key, no fobs and no key for the camper shell. After some initial resistance, it was agreed that Lithia would provide one fob. Also disappointing was that while both Lithia's online ads and the sticker on the truck listed it as having running boards, it did not and neither Denny nor Evan were able to resolve this in my favor. These are the reasons for my three star rating. I believe Lithia should stand behind it's advertising and should take greater care in the representations of both it's online advertising as well as the window sticker information. I received a letter from Lithia indicating that my wife's current vehicle, a 2018 RAV4 was sought by the dealership. As it turns out, another manufacturer was willing to pay substantially more for the RAV4 than what Lithia offered. This cost Lithia an additional sale on a new top of the line RAV4. More

David, Brian and Troy are the best! We recommend them to everyone we know! They Always make buying so easy here! everyone we know! They Always make buying so easy here! More

Professional , competent knowledge conscientious transparent friendly overall a good experience that I would recommend to others transparent friendly overall a good experience that I would recommend to others More

As always, they were awesome! Both Evan and Jayna are the best, my wife loves her new Venza and its many technological marvels. Look forward to doing business with them in the future, it's always a grea the best, my wife loves her new Venza and its many technological marvels. Look forward to doing business with them in the future, it's always a great experience! More

We worked with Scott Weigand to select a Highlander Hybrid that was just what we were looking for. Living in California, we had to do it long distance, via email, text, and phone. Scott was really kn Hybrid that was just what we were looking for. Living in California, we had to do it long distance, via email, text, and phone. Scott was really knowledgeable, fully transparent, and appreciated our need for a straightforward, no games process. He kept us fully up to date on the delivery schedule, even through weather related delays, and fully accommodated our schedule as much as possible. Picking up the car at the dealership was very smooth and time efficient, and again with no games or hard sell on extras. Scott was great in terms of getting us trained and "connected" with our new car. We're very pleased. More

Josh was so easy to work with! Thank you for answering the many questions I had, and for indulging my process in making sure my obnoxious cups fit the cup holders, and an adult could sit comfortably in th the many questions I had, and for indulging my process in making sure my obnoxious cups fit the cup holders, and an adult could sit comfortably in the 3rd row. More