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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

January 07, 2022

Love going to Lithia in Medford . I drive 150 miles to Lithia to get my car serviced. More

by MCDBIKEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 07, 2022

Staff was Courteous and friendly and timely. The issue/question I had was answered clearly. More

by LEESAD55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 07, 2022

They had the car we were looking for at the right price, and the sales team was knowledgeable and somewhat efficient, but they said get this price on the website and then when I agreed to that price, the pu More

by TRBABBITT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ledesma Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kahae
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

January 07, 2022

Sales was excellent and accommodating; finance was impersonal and failed to respond to request for information. More

by STEPHENBURBANK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ledesma Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 07, 2022

This service writer was excellent and very attentive he helped me and was exceptionally kind More

by myerscindy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob mayes
Jan 07, 2022 -

Lithia Toyota of Medford responded

Cindy, We appreciate your business, Jacob and our service team looks forward to serving you again soon! Mark Grossman, Service Manager

January 07, 2022

Service was fine, but they are unable to provide a free car wash with every service call as I became accustomed to at my previous Toyota dealer. It certainly isn’t the fault of the young gentleman who che More

by M
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! Mark Grossman, Service Manager

January 06, 2022

Everyone is very nice and helpful, but the service is very expensive. I trust the people here, but find myself putting off maintenance because of cost. Maybe offer payment plans? Or make those opportunit More

by Semsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 06, 2022

Oil change took over 3!hours with an appointment! Then said I had oil spewing out of transmission and the t was so bad they didn’t have time to evaluate. Went for second opinion and there was small seepa More

by JTAMMYJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Grossman, Service Manager

January 06, 2022

Everyone was very helpful and friendly. I feel more confident in my vehicles ability when lithia has serviced my vehicle. More

by LBerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 06, 2022

Had a great experience. Everyone from salesman to financier worked with me to get the deal I was asking for. They were polite, timely and accommodating. Everyone was adhering to the Covid-19 protoc More

by LUPIBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benji and Charlie (Sales)
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you for your feedback on your recent visit to Lithia Toyota of Medford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new RAV4! Troy Kloke, General Sales Manager

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