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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 09, 2022

They found an appointment for me that was convenient even on short notice. The service took less time than I had anticipated allowing me an opportunity to get out of town for the holidays more efficiently. M More

by Freeskyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 09, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 07, 2022

Sales was excellent and accommodating; finance was impersonal and failed to respond to request for information. More

by STEPHENBURBANK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Armando Ledesma Jr., Joshua Walton
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

January 07, 2022

Service was fine, but they are unable to provide a free car wash with every service call as I became accustomed to at my previous Toyota dealer. It certainly isn’t the fault of the young gentleman who che More

by M
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again! Mark Grossman, Service Manager

January 07, 2022

They had the car we were looking for at the right price, and the sales team was knowledgeable and somewhat efficient, but they said get this price on the website and then when I agreed to that price, the pu More

by TRBABBITT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Armando Ledesma Jr., Steven Kahae
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

January 07, 2022

This service writer was excellent and very attentive he helped me and was exceptionally kind More

by myerscindy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob mayes
Jan 07, 2022 -

Lithia Toyota of Medford responded

Cindy, We appreciate your business, Jacob and our service team looks forward to serving you again soon! Mark Grossman, Service Manager

January 07, 2022

Staff was Courteous and friendly and timely. The issue/question I had was answered clearly. More

by LEESAD55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 07, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 07, 2022

Love going to Lithia in Medford . I drive 150 miles to Lithia to get my car serviced. More

by MCDBIKEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 07, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 06, 2022

Troy was a great help, he showed me the vehicle I wanted and it took maybe about 1 hr. To buy my Highlander More

by JULIE97502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Troy Kloke
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business, Julie, and hope to see you again soon! Troy Kloke, General Sales Manager

January 06, 2022

Appreciated the professionalism of the Lithia Toyota team. This is the 6th + lease I've done with Lithia and the experience continues to be top notch. Especially during this uncertain time of Covid an More

by LRH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, David Solorio
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

January 06, 2022

Everyone was very nice and informative, they worked with us very well even though we had a vacation planned over time time period our can was planned to be finished. They even picked us up from the airport More

by MYERS.LAURA83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Scott Knuepel
Jan 06, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Laura, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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