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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 13, 2022

Went in for a service, happy with the results. The dealership really appreciated seeing my old toyota roll in. More

by Cody M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 13, 2022 -

Lithia Toyota of Medford responded

It's great to hear that you had such a positive experience, Cody. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 12, 2022

I bought my first 4-Runner from Brian Berg 12 years ago and it was the easiest buying experience ever. So this year when I decided it was time for another 4-Runner, my husband and I drove the 3 1/2 hours More

by Donna Keen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in sales… 5 stars, Brian Berg, John Matthew Uri
Jan 12, 2022 -

Lithia Toyota of Medford responded

Donna, Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback! Congratulations on your new 4-Runner! Troy Kloke, General Sales Manager

January 12, 2022

Fast easy transaction. Very friendly reps and on the ball. Clean dealership. Always happy with their service. More

by DAHOOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Dennis Kane
Jan 12, 2022 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

January 12, 2022

I have been having my 2010 Prius serviced here for 9 years. They have always provided good and timely service. They have always told me what service needs would be coming up, so I would be prepared. I h More

by LOTUSFLIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My paperwork says Joe, so just guessing the above is correct., Joseph Kyttle
Jan 13, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 11, 2022

I’ve purchased my last three new vehicles from this store. Most recently my 2022 4Runner. Each experience has been amazing. Great team, a very smooth and stress free experience. Once again a very happy More

by LBORROW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg
Jan 11, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that Brian provided you with great customer service while assisting you with the purchase of your 4Runner! We truly appreciate the opportunity to do business with you. Thank you for choosing Lithia Toyota of Medford, we look forward to working with you again! Troy Kloke, General Sales Manager

January 11, 2022

Very swift and attentive service. Very friendly. I was extremely pleased. I was able to get out in time to make it to a movie at 4. My experience with the service dept at the dealership where i made my p More

by Sarah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Jan 11, 2022 -

Lithia Toyota of Medford responded

Thank you, Sarah, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 11, 2022

We bought our 2017 Prius V from Medford Lithia Toyota brand new and that wasn’t the best experience, however we have had it maintained by their service department since and have had positive experiences More

by JIM664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 11, 2022 -

Lithia Toyota of Medford responded

Jim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Mark Grossman, Service Manager

January 11, 2022

I had a great experience here. I never felt pushed or pressured to buy, and the staff was friendly and trustworthy. More

by HANNAH.STAGNITTO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Steven Kahae, Charlie Whitley
Jan 12, 2022 -

Lithia Toyota of Medford responded

Hannah, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

January 11, 2022

Car is twenty years old and they did several things that should have been done long ago. Was not cheap bu I now have the equivalent of a new car. Really glad I had Toyota do thi as opposed to a mechanic. Ve More

by Edthornton77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 12, 2022 -

Lithia Toyota of Medford responded

Ed, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 10, 2022

I went in for my 25.000 mi check up and the service was outstanding. I was in and out in an hour. Thank you. More

by LONYPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jan 10, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

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