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Lithia Toyota of Medford

Overview Reviews (4,807) Inventory (271)

Lithia Toyota of Medford

Name: Lithia Toyota of Medford
Address: 1420 North Riverside Ave, Medford, OR, 97501, US
Telephone: (541) 930-3030
Rating: 4.5

4.5

4,807 Reviews

1420 North Riverside Ave, Medford, Oregon 97501

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Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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Lithia Toyota of Medford

Medford, OR

Overview

Reviews

Vehicles

4.5

4,807 Reviews

Call Dealership (541) 930-3030

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1420 North Riverside Ave

Medford, OR

97501

Directions

4.5

4,807 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (4,807) Inventory (271)

Contact Lithia Toyota of Medford

Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

Call (541) 930-3030

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buying experience car service customer service helpful oil change sales person friendly staff make appointment

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Showing 4,807 reviews

January 16, 2022

SALES VISIT - NEW

Really great communication and transparent process. We worked with Scott by the phone and Steve in person and enjoyed all of our interactions with them. We did have some post arrival issues with our car, worked with Scott by the phone and Steve in person and enjoyed all of our interactions with them. We did have some post arrival issues with our car, but Scott and Steve took care of it as quickly as possible and we’re thrilled to be driving our new car! More

by KIRKHOLSTROM

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Cate MacPherson, Scott Weigand, Steven Kahae

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Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear that Scott, Steve, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

January 16, 2022

SALES VISIT - NEW

Salesman was personable and hard working. The same for finance manager. Good people skills. The sales manager was rude, and we just about walked out on our deal because of him. In the end, we completed ou finance manager. Good people skills. The sales manager was rude, and we just about walked out on our deal because of him. In the end, we completed our $35,000 cash deal. Would be happy to work with Lithia in the future, on this particular sales manager’s day off. More

by JDANIELLAKNIGHT

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian Berg, Kareem Duncan, Luis Rodriguez

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January 16, 2022

SERVICE VISIT

Service exceeded expectations. I arrived late in the day and wasn’t sure if they would be able to assist me. Everyone was professional and helpful. They were able to find a tech that was leaving for the day and wasn’t sure if they would be able to assist me. Everyone was professional and helpful. They were able to find a tech that was leaving for the day, but was willing to stay and troubleshoot my vehicles malfunction. It took a little while to figure out what was wrong but they were able to fit me in and the problem was resolved. I appreciated all the hard work, and the coffee wasn’t too bad either. More

by jwsgilliland

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark

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Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 15, 2022

SERVICE VISIT

The service personnel is always friendly and helpful. I have been a customer for many years now and have not been disappointed. have been a customer for many years now and have not been disappointed. More

by md100700

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny, Thomas Curphey, Jarren Brown, Thomas Pitts

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Jan 15, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 15, 2022

SERVICE VISIT

They are professional, organized, helpful, and they provide prompt service. Plus, I appreciate the reminder call about my appointment. provide prompt service. Plus, I appreciate the reminder call about my appointment. More

by SPS728

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zach Hamar

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Jan 15, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 14, 2022

SERVICE VISIT

Jarren and his mechanic were great! Got everything completed by the time I needed my car back! completed by the time I needed my car back! More

by debrahamilton1119

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jarren Brown

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Jan 14, 2022 -

Lithia Toyota of Medford responded

Debra, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jarren delivered such a great experience. Mark Grossman, Service Manager

January 14, 2022

SERVICE VISIT

Quick friendly and efficient. Everything I could want out of a service center experience yep. of a service center experience yep. More

by PhilM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny

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Jan 14, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Phil, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 13, 2022

SALES VISIT - NEW

Very nice and knowledgeable about the car. Felt no pressure. Very comfortable experience. Thank you! pressure. Very comfortable experience. Thank you! More

by glenzzz

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian Berg, Jayna Lack

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Jan 13, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

January 13, 2022

SERVICE VISIT

Very friendly service at the check in desks and very attentive to our questions about hybrid system. Fast turnaround too attentive to our questions about hybrid system. Fast turnaround too More

by VICKI1981

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zack brown

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Jan 13, 2022 -

Lithia Toyota of Medford responded

Thank you, Vicki, we appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

January 13, 2022

SALES VISIT - USED

We had a great experience with Tyler. It was easy and quick and he did a good job of accommodating our needs. quick and he did a good job of accommodating our needs. More

by HNLANTZ9512

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tyler

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Jan 13, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

Lithia Toyota of Medford

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