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Lithia Toyota of Medford

Overview Reviews (4,807) Inventory (256)

Lithia Toyota of Medford

Name: Lithia Toyota of Medford
Address: 1420 North Riverside Ave, Medford, OR, 97501, US
Telephone: (541) 930-3030
Rating: 4.5

4.5

4,807 Reviews

1420 North Riverside Ave, Medford, Oregon 97501

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Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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Lithia Toyota of Medford

Medford, OR

Overview

Reviews

Vehicles

4.5

4,807 Reviews

Call Dealership (541) 930-3030

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1420 North Riverside Ave

Medford, OR

97501

Directions

4.5

4,807 Reviews

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View 5 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (4,807) Inventory (256)

Contact Lithia Toyota of Medford

Sales: (541) 930-3030

Service: (541) 618-4847

Parts: (541) 618-4820

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buying experience car service customer service helpful oil change sales person friendly staff make appointment

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Showing 4,807 reviews

January 19, 2022

SERVICE VISIT

I make an oil change appointment or service appointment and they are helpful and friendly. and they are helpful and friendly. More

by DRUMMERBRAD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zach

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Jan 20, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 19, 2022

SERVICE VISIT

Your service center is terrible and has no response to anyone to let them know what is going on with the vehicle that I bought from you guys I have been in the shop for almost 2 months and I only had two anyone to let them know what is going on with the vehicle that I bought from you guys I have been in the shop for almost 2 months and I only had two weeks More

by DONOVAN.BURGESS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Mark Grossman

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Feb 05, 2022 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying experience, Donovan. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mark Grossman, Service Manager

January 18, 2022

SERVICE VISIT

They were professional, knowledgeable, friendly, and expedient. However I now have an oil leak. Could be just didn’t wipe off the parts but don’t know. expedient. However I now have an oil leak. Could be just didn’t wipe off the parts but don’t know. More

by BRYANHESCOCK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zach

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Jan 18, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Please contact us regarding your last service, to be sure that there are no leaks. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 18, 2022

SERVICE VISIT

Accomodated last minute drop off. Shuttle helpful. Zack did great as did the nice cashier. did great as did the nice cashier. More

by Rack

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Zack.

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Jan 19, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 18, 2022

SERVICE VISIT

Thank you for all your hard work! My only feedback is that you could replace the physical paperwork with a fully digital system. I don't think all that paperwork is necessary in the digital age. that you could replace the physical paperwork with a fully digital system. I don't think all that paperwork is necessary in the digital age. More

by R. L. Mann

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny, Jarren Brown, Ireland Lee

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Jan 19, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback and your business and hope to see you again soon! Mark Grossman, Service Manager

January 18, 2022

SERVICE VISIT

I arrived late in the day and the staff got me in for a oil change and tire rotation. Prompt service too! oil change and tire rotation. Prompt service too! More

by Geoff

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John McNerny

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Jan 19, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Geoff, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 17, 2022

SALES VISIT - NEW

Professional service. friendly employees. great location. been going there for years. will be back. Highly recommended. been going there for years. will be back. Highly recommended. More

by DAHOOP

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Steve Philips, John Matthew Uri, Kerry Phillips, Armando Ledesma Jr.

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Jan 18, 2022 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 17, 2022

SERVICE VISIT

I’ve never been to this dealership whether it was can you service on my vehicle or to look around. The customer service from the service department to the sales people was phenomenal. Moving forward I will a service on my vehicle or to look around. The customer service from the service department to the sales people was phenomenal. Moving forward I will always come back to Lithia Toyota. More

by Clutch

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

John Oppy

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Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 17, 2022

SERVICE VISIT

Great service Joe was easy to deal with.Good coffee Great service Joe was easy to deal with. Good coffee while I was waiting. Thumbs up!! Great service Joe was easy to deal with. Good coffee while I was waiting. Thumbs up!! More

by Vickinickerson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Joseph Kyttle

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Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 16, 2022

SALES VISIT - NEW

Amazing service as soon as I arrived, coffee was offered while in the process of getting my SUV!! Kind salesmen and financial staff got me through the process in minimal time. while in the process of getting my SUV!! Kind salesmen and financial staff got me through the process in minimal time. More

by TODDLEIBY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Solorio, John Matthew Uri

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Jan 18, 2022 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

Lithia Toyota of Medford

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