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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

January 29, 2022

My appointment was on time. The attendent was friendly and very pleasent, over all a great visit! More

by SCOOLEY555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey, Scott Knuepel, Joseph Kyttle
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

January 28, 2022

Got told to pound sand after I was promised a key. Not acceptable to us. More

by OLSENL537
Recommend Dealer
No
Employees Worked With
Greg Templer
Report | Print
Feb 13, 2022 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We appreciate all customer feedback as it allows us to learn and grow as a dealership. Troy Kloke, General Sales Manager

January 28, 2022

Friend staff very helpful and patient ..saw that I needed help and came to me More

by Peanut1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jan 28, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

January 28, 2022

Nice clean efficient got me in quickly and took care of the things my car needed More

by Peggyhgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Joseph Kyttle
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Peggy, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 28, 2022

Very good service and very friendly. They take very good care of you, you come out 100% satisfied. More

by HERNANHERNANDEZ541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 28, 2022

Service personnel were professional and courteous. I would recommend Lithia Toyota Service Department to a friend More

by Ashland465
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 28, 2022

Scott was great. Kept me informed and scheduled my next appointment to fit my schedule. Thank you. More

by Sharon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thank you, Sharon, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 28, 2022

I showed up 2 hours early because I wrote the time down wrong. He worked me in anyway. I appreciate it very much. More

by RROLNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 27, 2022

Very streamlined. Very professional. Got the job done quickly. I was in and out in no time. More

by SPS728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Jan 27, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience working with Scott here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 27, 2022

I thought they were very helpful , I had my oil changed and my car is still under warranty so I didn’t have to pay. They were quick. my service was good More

by CLIMBAHOLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jan 27, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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