Lithia Toyota of Medford

I came in for an oil change and to see if there’s anything wrong with my vehicle. When I picked up my vehicle, the oil change wasn’t done. Also, very rude service from the gentleman with the red face anything wrong with my vehicle. When I picked up my vehicle, the oil change wasn’t done. Also, very rude service from the gentleman with the red face. I don’t know his name I won’t come back. More

I purchased my van there and they are always there when i need my oil changed. I have the lifetime oil change and have definitely gotten my moneys worth. Zach was wonderful too. need my oil changed. I have the lifetime oil change and have definitely gotten my moneys worth. Zach was wonderful too. More

Great service They were quick with the service. Friendly to deal with and helpful with results of work they did. Friendly to deal with and helpful with results of work they did. More

Friendly, easygoing and kind willingness to help complete the credit app and lease. Everything promised on my first visit was provided. the credit app and lease. Everything promised on my first visit was provided. More

Professionaj. Knowledgeable. Timely I will return for service in the future. I am glad you are in the valley Knowledgeable. Timely I will return for service in the future. I am glad you are in the valley More

Tyler was very helpful, I got a quote for my trade in quickly, we reached a deal and I got my new truck the same day. They asked about the extended warranty, etc., but were not pushy about it when I said quickly, we reached a deal and I got my new truck the same day. They asked about the extended warranty, etc., but were not pushy about it when I said 'no.' Very pleasant experience overall. The purchase process was great, but how disappointing the Truck has been. I started with a 5 star review for Lithia, then dropped to two stars because the truck has been so annoying and now I took away one of those stars when I finally figured out how to resolve an issue I had with the Truck always asking me if I wanted to "adjust the seat position." I called Lithia and the person I talked to in service only said I needed to "Program the seats." I figured that meant follow the instructions in the manual, so I did that. Not only did this not fix the problem, but I couldn't get the "memory seat positions" to work at all. Now after wasting an evening on Toyota forums I finally found a video that explained the dealer didn't perform the correct "pre delivery calibration" and showed me how to do that. I went through it and now the memory seat positions work and I assume I won't be asked if I want to adjust the seat position all the time. I can't imagine how you can sell a $65k vehicle and not know this. Sure I can see it's possible to forget to do this calibration. But if someone calls with the problem, how is it that everyone in service doesn't know to tell them to watch this video, do the calibration so the issue will go away. Really disappointing. More

I made appointment to have my car’s oil change. Within a min I came in the service guy at the counter did the paperwork and within 50 min my car was done. Fast and easy. Thank you Toyota servicema Within a min I came in the service guy at the counter did the paperwork and within 50 min my car was done. Fast and easy. Thank you Toyota serviceman. More

It was great. Everyone was very friendly and helpful Angel was the salesperson and she had the best personality and customer service Everyone was very friendly and helpful Angel was the salesperson and she had the best personality and customer service More

They completed the job hours before their estimate. I'm very happy with the customer service. I'm very happy with the customer service. More

Everyone is friendly and knowledgeable. No high pressure sales. Very happy with our new Prius. Thanks Brian, Chad & Armondo. No high pressure sales. Very happy with our new Prius. Thanks Brian, Chad & Armondo. More