Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,807 reviews

February 02, 2022

They found a problem another dealership could not and solved it. Did not take long and were very reasonable on the cost. More

by jmwallar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Feb 02, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 02, 2022

The price of repairs at $170/hr is exorbitant for parts which cost less than $30. I wouldn't recommend the dealership to anyone I cared about. More

by Jcstubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Knuepel
Report | Print
Feb 19, 2022 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mark Grossman, Service Manager

February 02, 2022

As always the service at Lithia Toyota is professional and courteous, having retired from the automotive industry I know how service should be. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Feb 02, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 01, 2022

I've been here a couple times and have not had any issues. The staff is friendly and helpful. More

by JASMINEAW1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

Thank you, Jasmine! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 01, 2022

Punctual , fast, friendly and very helpful.Car looks Punctual , fast, friendly and very helpful. Car looks good and runs great. Thanks for everything. More

by MISSYLDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 31, 2022

Service was fast and were very professional. I had an Service was fast and were very professional. I had an appointment and got in right away. More

by DUCKFAN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his nane
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 31, 2022

They're always on top of stuff really quick to help you and they get the job done More

by PINOLIGIST31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 01, 2022 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 30, 2022

There’s some minor issues with our used car purchase. The trunk below the mat in the spare tire compartment had a puddle of water. Haven’t found where it’s leaking yet. Windshield has a small rock chip with More

by SK8Rfmly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Clark, Brian Berg
Report | Print
Jan 30, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

January 30, 2022

I was treated with respect, and was very comfortable. No pressure with lots of information. I will go back there when I want another vehicle. More

by WSWIFT54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Armando Ledesma Jr., Mike Rapport
Report | Print
Jan 31, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 30, 2022

Fast and efficient. No BS here. Just nice people selling cars and trucks. Got the ride of my dreams, and I didn't have to wait for it. More

by DAVIDIANNUCCI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Charlie Whitley
Report | Print
Jan 31, 2022 -

Lithia Toyota of Medford responded

David, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

1
...
168
169
170
...
481