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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,806 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

May 11, 2023

Lock mechanism was faulty. Replaced. The door mechanism was replaced in a timely manner. Good service. More

by OTTOMATIC59
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
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May 11, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

May 11, 2023

Luis was very patient with me and answered any questions I had. I didn’t feel pressured into buying and I think that’s really rare to find at dealerships. Luis really listens to his costumers and wants the More

by kiahmcmullin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
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May 13, 2023 -

Lithia Toyota of Medford responded

Thank you, Kiah, for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

May 11, 2023

Zach was very polite and professional. He kept me up to date on our services. He was great to work with A+ More

by Toyota Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
May 13, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 10, 2023

Prompt and courteous. Great communication about my vehicle and when it was ready. Easy pick up. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you, Dana, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 10, 2023

Zach Hamar The dealership is great. They see me and get me out of there, quickly. I am enjoying the scheduled maintenance package I got through Lithia when I bought my car. More

by NA0
Recommend Dealer
Yes
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May 10, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 10, 2023

Good service. Thank you Thank for you great service very highly recommended. Thank you Lithia Toyota More

by WRIGHTINPARADISE
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Scott Knuepel
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May 10, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

May 10, 2023

Easy, no pressure and fast. Made sure the transaction was understood, answered all the questions. Courteous and professional. More

by REHINK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Benjamin Barringer, Brian Berg, Bryce Beatty, Evan Seegmiller, Kareem Duncan, Steven Kahae
Report | Print
May 10, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 10, 2023

Very easy, professional service They didn't try to up sell me anything which I appreciate More

by Ty.vennewitz
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
Report | Print
May 10, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 10, 2023

Lied to at every point during the purchase experience. Ordered a car over a year in advance the day it was announced, and they conned me into buying a lesser trim level so they could give the car I wanted More

by SSILLS541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cate MacPherson, Steven Kahae
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May 09, 2023

Jarren was very helpful and friendly. The wait time is LONG . Having only 4 service bays for the volume is not enough. Lithia needs to expand the service area 🙄 More

by Margarette Deschwipple
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Jarren Brown
Report | Print
May 09, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Margarette. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

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