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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

May 18, 2023

They have always explained what needs to be done and gives me estimated cost They have kept my car in good running shape and recommends works that is needed More

by BETTYHAVIRA67
Recommend Dealer
Yes
Employees Worked With
John Mcnerney
May 19, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Betty. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 18, 2023

Jarren went out of his way to help me get my car taken care before I had to take it on a short trip. Great customer service More

by NA0
Recommend Dealer
Yes
Employees Worked With
Jarren Brown, Jarren Brown
May 19, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarren and the team met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

May 17, 2023

Luis was awesome to work with! I’m glad he was my salesman. Definitely going to be my go to guy for future business More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Luis Rodriguez
May 17, 2023 -

Lithia Toyota of Medford responded

Thank you, Brittany, for sharing your experience with us! We're happy to hear it went well with Luis and we hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

May 17, 2023

Very pleased and highly recommend. It was Definitely worth the 4 hour drive from Northern California. More

by MMELLO1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Jayna Lack, Charlie Whitley
May 18, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 17, 2023

Charlie was fantastic! Super helpful & responsive throughout the entire process. I’m so thankful I decided to go with Medford Toyota! More

by samanthalydick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
May 18, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Samantha. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

May 16, 2023

Service super slow for oil change 4 hours you need more people in this area More

by RODASramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hamar
May 20, 2023 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

May 15, 2023

From the moment Luis answered my call, he was attentive, accommodating, friendly, polite, and professional. He found me the exact car I wanted, right down to the roof rack. Luis helped me make an out-of More

by Jaimew79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
May 15, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 15, 2023

I wasn’t sure if I would be able to even afford a car that day or at least find something in my budget but Luis helped me find a great car and they made a great deal with me. I didn’t even think I could More

by vanessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers, Luis Rodriguez
May 16, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review, Vanessa! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 15, 2023

Excellent service and sales experience! I'm happy to be back on the Toyota team 😊 More

by MATTHEWFANTASTIC
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
May 16, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 14, 2023

Scott was so informative to each question we asked. He was not push like a lot of sales people. Thank You for my wonderful new car! More

by GSGCLACY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
May 14, 2023 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

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