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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

May 20, 2023

John was kind and helpful when I arrived I had made an appt over the phone a few wks ago Yet they had no record of it when he looked In computer He fit me in and I got out in time for an appt More

by SUSANKPRESLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Cate MacPherson
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you, Susan, for taking the time to share your thoughts on working with our team. We do apologize for the confusion over your appointment and are glad that we could fit you in. We look forward to working with you again! Mark Grossman, Service Manager

May 20, 2023

I like the dealership ok. I do feel that when I take my car in for oil change that they try to sell me services that I don’t need though. My car runs perfect and I take good c More

by LindaLou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will certainly share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 20, 2023

Was waited on promptly and the service and extra work was done quickly Thanks for the great service, More

by DHSCHMADER
Recommend Dealer
Yes
Employees Worked With
Julia Hamar, Julia Hamar
May 21, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 20, 2023

The service department at Lithia Toyota is great. Joe takes a lot of pride in his work, and is very attentive to detail. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with oe and our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 19, 2023

Jayna was awesome to work with! She answered all my questions and more! Best car buying experience ever!! More

by CFRANKO04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio, Armando Ledesma Jr., Jayna Lack
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

May 19, 2023

Awesome car buying experience! Charles was great to work with, made everything easy, and had an excellent knowledge of the car we bought. And they worked hard to make the car ready More

by NONE3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Rogers, Charlie Whitley
May 21, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 19, 2023

The dealer was very accommodating because I lived out of state and almost 7 hours away. They were willing to work with me over the phone and get everything done before I was even there. More

by RAYVONP
Recommend Dealer
Yes
Employees Worked With
Steven Kahae, Steven Kahae
May 23, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

May 19, 2023

Amazing staff and amazing service. A dream to work with! This was our first experience with Lithia Toyota of Medford and they exceeded expectations! They are awesome! More

by 3DUKEFAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Kareem Duncan
May 21, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

May 18, 2023

Friendly and efficient personnel. Wait times always shorter than estimated. Comfortable lobby, but coffee pot often empty. More

by D2AVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
May 18, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 18, 2023

Jarren was kind and courteous, I always go to Toyota over Dodge for the location and customer service. More

by Bree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 19, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Bree, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

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