Lithia Toyota of Medford

The service center was busy for a Friday morning. There was no one to greet us at my car, so we sat in the car-queue for about 10 minutes until I realized we needed to go into the office. We arrived There was no one to greet us at my car, so we sat in the car-queue for about 10 minutes until I realized we needed to go into the office. We arrived around 9 am after calling and being told an appointment was not needed. I received the call that my car was completed around 11:30. We live in Vancouver, WA and we're driving back from CA. I had a flat tire. When we picked up the car, I was told there was a nail and they patched the tire. We drove off a little after 12 (about 3 hours). An hour later, my TPMS light came on. I was able to get the car to Eugene. The tire was low again. When we got to the tire repair shop, I was told there was no patch, but they were able to find the hole. They were able to repair the tire without any issues. I made it home, and was not happy with the service. Fortunately, nothing I'll happened. The 4-5 hour drive ended up taking an entire day. More

Get rid of that guy in the parking lot who just messes up auto drop off. He stands in places you can’t see him, and I’ve almost hit him more than once. He’s unnecessary and unhelpful. My service writer did auto drop off. He stands in places you can’t see him, and I’ve almost hit him more than once. He’s unnecessary and unhelpful. My service writer did and outstanding job explains what we needed and how the technicians would be handing both of our jobs. More

Professional no nonsense cut to the chase business! A fill up wood of been nice. A fill up wood of been nice. More

We had an excellent experience. Every one was helpful and friendly. It’s a pleasure to work with people who know their job and enjoy doing it Every one was helpful and friendly. It’s a pleasure to work with people who know their job and enjoy doing it More

The after sale attention was very good. The sales staff is friendly and not high pressure The sales staff is friendly and not high pressure More

Service was completed in a timely fashion and I was communicated regarding any needs. I was also given a few options regarding what I could leave for later communicated regarding any needs. I was also given a few options regarding what I could leave for later More

Nathan Griffin helped me with purchasing a new car. He was super informative, patient and knowledgeable. Everyone at Toyota Medford is friendly. I highly recommend them if you’re looking to purchase a He was super informative, patient and knowledgeable. Everyone at Toyota Medford is friendly. I highly recommend them if you’re looking to purchase a vehicle. More

Very good service people are great get work done very wuick hsppy eith the service wuick hsppy eith the service More

Nice to see familiar faces each time I visit, that have been with the dealership for many years. That says a lot about how you treat people. been with the dealership for many years. That says a lot about how you treat people. More

They was polite courteous and informant. Did a good job cleaning the car. And it was fast. Did a good job cleaning the car. And it was fast. More