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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

August 11, 2022

Always glad to have Lithia perform my lifetime oil change/service. Confident about recommendations and suggestions. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Aug 11, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, Joan, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

August 11, 2022

There was a bit of a wait to get to the service desk, but after that it was smooth sailing. Gave them my name and keys and half an hour later I was done, no charge thanks to Toyota care. Looking forward to More

by rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Aug 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

August 11, 2022

Great to work with, went above and beyond to get us a new motor covered under warranty. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes, Scott Knuepel
Report | Print
Aug 14, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience working with Scott here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

August 10, 2022

Everything was great they were all very professional and quick they all did a great job thanks so much 👍😊 More

by TAMMI.MORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Report | Print
Aug 10, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Tammi. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 10, 2022

Need to be more honest they sometimes tell me My car needs work it doesn’t need More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny, Joseph Kyttle, Jarren Brown
Report | Print
Aug 14, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mark Grossman, Service Manager

August 10, 2022

The staff at Lithia dealership were very courteous, friendly and informative. They also dealt with any instructions or/and concerns that I had I brought to them. Pleasant experience. More

by AUNTIEKAYA
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
Report | Print
Aug 11, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 10, 2022

Scott K. Was polite, direct on time frame, explained the entire repair in full, finished the work faster than expected! Excellent experience. More

by TRTolar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Knuepel, Julia Hamar
Report | Print
Aug 11, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 10, 2022

John. Was great almost 300000 miles on my truck runs great thank you just broke in More

by LM_DANCER
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Aug 11, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

August 09, 2022

Clean, calm, friendly, honest. Great communication. Open when you need them I’ll be back More

by Oregon Karan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Aug 09, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 09, 2022

Lithia Toyota always offers great service for quality work. Easy to schedule and short wait. More

by SUPERGIRL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson
Report | Print
Aug 10, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

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