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Lithia Toyota of Medford

Medford, OR

4.5
4,806 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,806 reviews

June 07, 2023

Josh and Greg were Amazing. No hassle or stress buying this car. We will be back to lithia Toyota in the future. More

by Jcrouch428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers, Greg Templer
Jun 08, 2023 -

Lithia Toyota of Medford responded

We are very happy to hear Josh and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

June 07, 2023

Mike Jacobson and staff da bomb! ! His communication was clear and his estimate of wait time accurate More

by marcusb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael jacobson
Jun 08, 2023 -

Lithia Toyota of Medford responded

Marcus, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

June 07, 2023

Our dealer Scott was super friendly and helpful! He made buying my first new car a breeze! I went in expecting to spend hours signing paperwork and figuring out the financing but was pleasantly surp More

by STEVENSONA025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Jun 08, 2023 -

Lithia Toyota of Medford responded

Steven, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Scott can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

June 07, 2023

Outstanding service, selection and customer attention! Very professional, knowledgeable and friendly!! Highly recommend this salesman and dealership. More

by LPUZAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Jun 08, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Steven and our team appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

June 04, 2023

David Solorio is the vest, he really knows the cars he sells and he always makes us feel special. He is just the best. More

by RAMONRENTERIA76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, David Solorio
Jun 05, 2023 -

Lithia Toyota of Medford responded

Ramon, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

June 03, 2023

I cannot ask for better treatment than i Received from Lithia Toyota. I have used dealership many times and they are number one in my book. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 02, 2023

Accommodating staff quick service, clear and prompt communication. The service department their manager and staff were very helpful More

by NONE3
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 02, 2023

They make access to good service easy and convenient. It’s fast and reliable for getting ready for vacation. More

by MBOUNTIFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 31, 2023

Great service thank you to my boyfriend Chad for always taking such good care of me when I bring my car in for services More

by Heather Ann Reeser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad soares , Julia Hamar
May 31, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 31, 2023

Worst car buying experience ever. But i guess when there is very low inventory nationwide. You don’t have to worry about the customer service More

by TRICOASTALRESTAURANTGROUP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cate MacPherson, Skyler Reagan
Jun 05, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

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