Lithia Toyota of Billings - Service Center
Billings, MT
192 Reviews of Lithia Toyota of Billings - Service Center
Wonderful poeple there I trust there work. crew couldn't be better,I'll be back. They always take good care of my trucks, I've been coming there for years. Thanks crew couldn't be better,I'll be back. They always take good care of my trucks, I've been coming there for years. Thanks More
The BEST service department ever! Robert is our go to guy for all of our service needs. This is our 3rd Prius and always know things are taken care of thoroughly, professionally and f Robert is our go to guy for all of our service needs. This is our 3rd Prius and always know things are taken care of thoroughly, professionally and for a good value. Chuck is great always ready to provide a ride when the service team will have you car for a while. We have also worked with Jim and Tony in the service depart and they too are exceptional. Love our Prius, and would not trust it with any other folks. More
could be better with the elimination of the express lube, this dealership has taken a step backwards on the customer service side of doing business. buying a vehicle with the elimination of the express lube, this dealership has taken a step backwards on the customer service side of doing business. buying a vehicle is the worst experience in the world, so having a great service dept. to serve you after the experience is very important to buying. when we buy lifetime oil changes knowing we can bring it in when our busy lives allow us to means a lot. More
Great service, great people I feel lucky to be a Toyota owner every time I get it serviced or parts replaced. This time I was there to have new speakers installed and I had the b I feel lucky to be a Toyota owner every time I get it serviced or parts replaced. This time I was there to have new speakers installed and I had the best of people working on my vehicle. From the great and kind employees I talked to on the phone to the nice woman outside of the service center who did some of my paperwork and lastly to inside the shop, it was all wonderful! I've had great luck at any Toyota dealership and service at any location in MT but while I live in Billings, this Toyota and its employees will be the people I trust the most. Thank you for all of your hard work! More
great job was not aware of the change in walk in service and didnt have an apointment but your people got me in in a timley maner and got the service done in ti was not aware of the change in walk in service and didnt have an apointment but your people got me in in a timley maner and got the service done in time for my meeting, I live out of town More
Very grateful for great service! Prompt helpful honest courteous. I really appreciated the service. The service people responded to my need and explained the issues. They are trustwor Prompt helpful honest courteous. I really appreciated the service. The service people responded to my need and explained the issues. They are trustworthy and responsible. More
Poor service Took Camery in for three warrenty related issues. Service department compleyed servive for one issue and wanted to do extra nonwarrenty related work-$ Took Camery in for three warrenty related issues. Service department compleyed servive for one issue and wanted to do extra nonwarrenty related work-$135.00. When i said i didnt want the extra work done guy was rude. Upon picking up the car i discovered they never completed the other warrenty related repairs. I will never use lithia toyota service again. More
The service department is amazing. I was early for my appointment and was able to get in early. They explained everything they were doing and finished up earlier that anticipated. This I was early for my appointment and was able to get in early. They explained everything they were doing and finished up earlier that anticipated. This service department is one of the best I have ever encountered. More
Waiting area Very friendly and knowledgeable service staff. The oil change takes over an hour which seems a little long. I only have service done here so I have n Very friendly and knowledgeable service staff. The oil change takes over an hour which seems a little long. I only have service done here so I have nothing to compare it to. My biggest complaint is the condition of the waiting area. The seats are very stained and I don't think have ever been cleaned. At this point they just need to be replaced. I won't sit in them. No one seems to care if it gets cleaned up. More
Always great service They did a great job and finished everything in a timely manner. We had our car serviced and they replaced a tire that blew out. They did a great job and finished everything in a timely manner. We had our car serviced and they replaced a tire that blew out. More