Lithia Toyota of Billings

Great answers, nice stress-free buying experience! This was my very first time buying a car from a dealership, and only my second time buying a car ever so I had a LOT of questions for Lithia! I had re This was my very first time buying a car from a dealership, and only my second time buying a car ever so I had a LOT of questions for Lithia! I had researched online beforehand and knew generally what I wanted when I emailed Kristen P, a saleswoman. She had all the answers for me and eased my anxieties about buying a new car. She helped me to find the perfect fit for my tiny budget and growing family. She worked so hard to get me approved for a loan and worked with me on down payments and financing so well! She made my dream car become a reality! Jhevon was the man with the paperwork and he helped to fill in the forms quickly while still explaining what they all meant and answering my questions. He took time in finding me the right insurance for our car and budget. Both Kristen and Jhevon were so nice in helping me keep my 13 month old happy the entire time! I am going to Lithia for all of my vehicle needs! They have earned a costumer for life from me, I highly recommend buying your next car from Lithia Toyota! More

Repeat Lithia Toyota customer We keep coming back because of the great treatment and service we receive! We will keep coming back! We like the Toyota trucks and how they hold value We keep coming back because of the great treatment and service we receive! We will keep coming back! We like the Toyota trucks and how they hold value! More

Fun and friendly Sales person came over and gave my 2 years daughter a stuffed animal. It made her visit there fun which already great for everyone. We were both very Sales person came over and gave my 2 years daughter a stuffed animal. It made her visit there fun which already great for everyone. We were both very comfortable. More

Truly Amazing I was not expecting the experience I had with Lithia. I had never bought a new car before, so needless to say I had no clue what I was doing. I knew I I was not expecting the experience I had with Lithia. I had never bought a new car before, so needless to say I had no clue what I was doing. I knew I wanted AWD but that was it. Norm was amazing about giving me all the information I needed without being pushy or takib advantage of my lack of knowledge. He answered all my questions and genuinely wanted me to understand the terms of my lease and what kind of car I was getting. I am still so impressed and blown away by the deal I got. Most importantly, he sat down and took the time to explain everything inside the car and the lease process. I really am so happy I went through Lithia. More

Quick and easy! Had a list of things to be done. Got me right in first thing in the morning, was done at the promised time, and everything works flawlessly! Thanks Ji Had a list of things to be done. Got me right in first thing in the morning, was done at the promised time, and everything works flawlessly! Thanks Jim! More

they work fast had a fog lite checked and replace. I'm surprised it burnt out that fast ; oh well. Happy you didn't have to order parts; and took care of it right aw had a fog lite checked and replace. I'm surprised it burnt out that fast ; oh well. Happy you didn't have to order parts; and took care of it right away. During oil change visit! More

Very smooth experience Kristen Paulsen was absolutely wonderful to work with. The process was smooth, easy, and she treated me with respect. I was looking for a TRD Pro 4R Kristen Paulsen was absolutely wonderful to work with. The process was smooth, easy, and she treated me with respect. I was looking for a TRD Pro 4Runner, and she promptly got back to me when one was being shipped to the dealer. She was also great at communicating when the vehicle was shipped. Thank you! More

A Enjoyable experience Norm Everett, Patrick O'Neil and Robert Muir all provided helpful and quality assistance in selling us a new $Runner. Norm no pressure, non-threatenin Norm Everett, Patrick O'Neil and Robert Muir all provided helpful and quality assistance in selling us a new $Runner. Norm no pressure, non-threatening approach in selling was very much appreciated. He listening skills made the process easier. When the 4 Runner that we wanted was not on the lot, he had Patrick assist in finding one. As always. Robert set up a future appointment for added accessory. Overall a great experience. More

Greg Gustafson was a great guy to work with. I can't believe how great Greg was with the purchase of our rav4. He spent two hours going through the car and explained all the bells and whistles. I can't believe how great Greg was with the purchase of our rav4. He spent two hours going through the car and explained all the bells and whistles. More

Good job They did. A good job and stayed with it until my needs were met. My salesman had me look at several models. We had test drives and he pointed out the They did. A good job and stayed with it until my needs were met. My salesman had me look at several models. We had test drives and he pointed out the difference in their features. More