Lithia Toyota of Billings

Robert is thorough and organized, great people skills. I went in to have my oil changed. Also had punctured tire from the night before and they were going to fix it for me. Oil was changed but the spare ti I went in to have my oil changed. Also had punctured tire from the night before and they were going to fix it for me. Oil was changed but the spare tire was still on when I went to sign the paperwork. Robert was able to get me hooked up with a new tire get it on the rim before calling me back to have it installed he had great customer service when some of that communication fell through. More

Great customer service and staff all around! This is our 4th purchase through Lithia and we will be coming back. Great staff! Everyone is welcoming and willing to help. We'll be back! This is our 4th purchase through Lithia and we will be coming back. Great staff! Everyone is welcoming and willing to help. We'll be back! More

Unmatched service! Jim runs an amazing service department! Service is fast and dependable. They always make you feel as if you and your automobile are their first prio Jim runs an amazing service department! Service is fast and dependable. They always make you feel as if you and your automobile are their first priority! More

Friendly, fast service In the past I have not been dazzled with the service at Lithia Toyota. But yesterday’s appointment was a nice change. Thank you so much everyone! In the past I have not been dazzled with the service at Lithia Toyota. But yesterday’s appointment was a nice change. Thank you so much everyone! More

Very Good, Carl Stokes took good care of me Everything was great except the time spent waiting for paperwork. Love Toyota, Dealership was clean and comfortable. I will definitely return. Love my Everything was great except the time spent waiting for paperwork. Love Toyota, Dealership was clean and comfortable. I will definitely return. Love my new Highlander. More

Great Service! Professional Employees! I have always taken my Prius to Lithia Toyota and have received professional, curteous, knowledgeable service. My questions have been answered in full I have always taken my Prius to Lithia Toyota and have received professional, curteous, knowledgeable service. My questions have been answered in full and to my understanding. Jim Harmon in the Service Department returns phone calls in a timely manner and helps me understand the situation with my car. Mr. Jim Harmon is a great asset to the Lithia Toyota Service Department. Thank You. More

Exceptional customer service Very friendly and helpful for future appointments. Wait was about an hour and it was great to have a friendly person to wait on me at the end and answ Very friendly and helpful for future appointments. Wait was about an hour and it was great to have a friendly person to wait on me at the end and answer questio s More

Life-time oil service Got to dealership at opening and without a scheduled appointment the did the oil service right away. Most appreciated! Courteous and professional. Tha Got to dealership at opening and without a scheduled appointment the did the oil service right away. Most appreciated! Courteous and professional. That is why we purchased our Toyota Highlander new from this dealership. More

New lease We have dealt with Greg Gustafson for years when buying or leasing our toyotas. Service department works well with us also. Great experience. Make p We have dealt with Greg Gustafson for years when buying or leasing our toyotas. Service department works well with us also. Great experience. Make process easy, painless. Thanks Greg!!!! More

Very helpful They were very informative and helpful. We did not feel pressured at anytime. Everything also seemed to happen pretty quick. We got what we wanted at They were very informative and helpful. We did not feel pressured at anytime. Everything also seemed to happen pretty quick. We got what we wanted at what we thought was a good deal. More