Lithia Toyota of Billings

Great experience. Sales and management stayed open late to accommodate our schedules. Very helpful and knowledgeable. Overall we had an easy experience and would definitely consider this dealership in the to accommodate our schedules. Very helpful and knowledgeable. Overall we had an easy experience and would definitely consider this dealership in the future. Our purchase was made almost entirely online. More

Great - in and out The service was great. Saturday’s are always busy, but I got in and out of there timely. I had a rock chip in my window, which was scheduled for later The service was great. Saturday’s are always busy, but I got in and out of there timely. I had a rock chip in my window, which was scheduled for later that day to get it repaired. Thank You More

Vary good Some many were willing to help make my experience easy. They were willing to work with me as my time was chopped up due to previous commitments. Some many were willing to help make my experience easy. They were willing to work with me as my time was chopped up due to previous commitments. More

DEPENDABLE Purchasing the vehicle was very quick and simple. Paperwork was all in order at time of sale so it made it very quick and uncomplicated. Purchasing the vehicle was very quick and simple. Paperwork was all in order at time of sale so it made it very quick and uncomplicated. More

Bought Used Toy. Rav4 Dave was nice to work with...even come in on Sunday to help us out with our car choice. Clinton was very nice too - but I always feel flustered in th Dave was nice to work with...even come in on Sunday to help us out with our car choice. Clinton was very nice too - but I always feel flustered in the Finance Office trying to make sense of all that's coming at me. More

First dealership in 20 years where I comfortably shopped Kristen and Carl provided great help and a very smooth service for me, greatly appreciate it. This is my first Toyota and due to the positive experien Kristen and Carl provided great help and a very smooth service for me, greatly appreciate it. This is my first Toyota and due to the positive experience I may stay for Toyota fir a good change More

Matt was great and made the whole car buying experience easy and fun! The rest of the crew I encountered were friendly and helpful! Very happy with my experience easy and fun! The rest of the crew I encountered were friendly and helpful! Very happy with my experience More

Excellent, professional and friendly. Everyone was professional, friendly and kind. They ga ve us an estimated time to be done and they were! Plus it was nice and warm inside. Thank You! Everyone was professional, friendly and kind. They ga ve us an estimated time to be done and they were! Plus it was nice and warm inside. Thank You! More

4Runner 4Fun Our experience with Kristen Paulson was excellent. She was professional, knowledgeable and fun to work with. She answered all our questions and/or so Our experience with Kristen Paulson was excellent. She was professional, knowledgeable and fun to work with. She answered all our questions and/or sought out the correct information if she was uncertain. I would by a vehicle from her anytime. Our experience with Brittany however was quite different and disappointing. After we had written our check for the vehicle in the amount we agreed upon, Brittany tried to sell us additional warranties. After making it very clear we were not going to spend any more money she persisted pushing her products.continueing to lower the warranty prices. Once Bill finally convinced her we were not going to spend any more money her attitude completely changed. She was short, rude and unprofessional. We walked out of there feeling scolded and belittled. Not what we expected after writing a check for $50,000. This experience with Brittney over shadowed and spoiled the experience of buying a new car. Once again this has nothing to do with Kristen. She was wonderful to work with. We know this experience disappointed her as well. More

excellent customer service! Everyone was very professional and helpful! A++++++++++++++ Would have never bought had my friend Karen not worked there and told me what a great pl Everyone was very professional and helpful! A++++++++++++++ Would have never bought had my friend Karen not worked there and told me what a great place it is! More