
Lithia Toyota of Billings
Billings, MT
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824 Reviews of Lithia Toyota of Billings

Shane was really great, he treated us very kindly. We like the free things, it made the buying process fun. Shane was very attentive. Didn't appreciate waiting so long for the financing, and that we w We like the free things, it made the buying process fun. Shane was very attentive. Didn't appreciate waiting so long for the financing, and that we were interrupted while signing the financial paperwork for Norm to help other employees. More
I got my Jeep back a few months ago from TJ. He was a new guy at the time and told us such. Some of the interaction took a long time and got frustrating, but TJ did a great job, especially being He was a new guy at the time and told us such. Some of the interaction took a long time and got frustrating, but TJ did a great job, especially being new and I would recommend and work with him again :). More
This dealership does a great job of getting you in and out quick and easy. I am a very busy person so accommodating to when I was able to see the car was very easy! out quick and easy. I am a very busy person so accommodating to when I was able to see the car was very easy! More
Their sales team are bullies, liars and very dishonest. First thing they want from you is your driver's license and social security number. When I asked why....they answered " that's how we do it here." T First thing they want from you is your driver's license and social security number. When I asked why....they answered " that's how we do it here." The only thing you need to know from the dealership is how much do they want for their car and much they will offer you for your trade. More
Get everything in writing ‼️ If you like doing business with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures ‼️ Bought two cars CASH. $75K More

I thought the car buying experience was the best I have ever had with a dealer. TJ was very helpful and accommodating. The sales manager that took in my trade was honest and knowledgeable. I thought I rece ever had with a dealer. TJ was very helpful and accommodating. The sales manager that took in my trade was honest and knowledgeable. I thought I received a very fair trade and a fair price for the vehicle I purchased. The only down fall was not necessarily their fault, but the delivery of the vehicle was not communicated very well, and the time of delivery changed three to four times. I tried to find on Toyota's website a tracking app, but it did not exist. I would think that a large company like Toyota would have something that allows customers that have already paid for the vehicle, to track where is it located and when it will arrive. More
Terence was very friendly and easy to work with. The gentleman that wrapped up the paperwork was very knowledgeable and quick. Of course being a Friday night almost closing time probably had a litt The gentleman that wrapped up the paperwork was very knowledgeable and quick. Of course being a Friday night almost closing time probably had a little to do with it! lol More