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Lithia Toyota of Billings

Billings, MT

4.6
824 Reviews

1532 Grand Ave

Billings, MT

59102

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824 Reviews of Lithia Toyota of Billings

June 06, 2023

Shane was really great, he treated us very kindly. We like the free things, it made the buying process fun. Shane was very attentive. Didn't appreciate waiting so long for the financing, and that we w More

by josiahshaw31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Everett, Shane Reid
Jun 07, 2023 -

Lithia Toyota of Billings responded

It is great to hear you had a smooth buying process with Shane, Josiah. Thank you for visiting us. We hope to serve you again down the road here at Lithia Toyota of Billings.

June 06, 2023

T.J. and Lithia Toyota made it easy for me to get the car I wanted! More

by lrbyrd76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Strege, TJ Bromgard
Jun 07, 2023 -

Lithia Toyota of Billings responded

Congratulations on your new car! We are excited to know your buying experience with TJ and our team was an excellent one. We look forward to serving you again next time.

June 05, 2023

I got my Jeep back a few months ago from TJ. He was a new guy at the time and told us such. Some of the interaction took a long time and got frustrating, but TJ did a great job, especially being More

by jlynne1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Strege, TJ Bromgard
Jun 06, 2023 -

Lithia Toyota of Billings responded

Hi there, Thank you for your very honest feedback. Congratulations on your new Jeep! If there was anything we could have done better to improve your rating please feel free to reach out to us or please consider updating your rating if that is not the case. Our team hopes to see you again down the road.

May 22, 2023

shane was so knowledgeable! and just so helpful, definitely would recommend buying a car from him! More

by ashleymillhollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Reid
May 23, 2023 -

Lithia Toyota of Billings responded

Hi Ashley, It makes us happy to hear you had a great car-buying experience with Shane. We're glad to have earned your recommendation. We look forward to serving you again at Lithia Toyota of Billings.

May 22, 2023

This dealership does a great job of getting you in and out quick and easy. I am a very busy person so accommodating to when I was able to see the car was very easy! More

by haileyreynolds461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
May 24, 2023 -

Lithia Toyota of Billings responded

Hi Hailey, While we are glad to know you had a quick, easy service experience, we apologize that your recent visit was not a 5-star experience. If you would like to share with our team any areas you feel need improvement, please let us know. Otherwise, we hope to serve you again in the future. Michael Cleveland 406-281-8381 Service Manager

May 18, 2023

Their sales team are bullies, liars and very dishonest. First thing they want from you is your driver's license and social security number. When I asked why....they answered " that's how we do it here." T More

by Cory the guy they could not cheat
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Salesman Carl and manager Mike
May 22, 2023 -

Lithia Toyota of Billings responded

Hello Cory, I’m sorry to hear you did not experience the high level of professionalism our team works to provide. I’d appreciate the opportunity to discuss your visit personally, as your feedback will help us better serve you and other guests in the future. When you are available, please reach out to me at the contact below. Patrick O'Neill 406-281-8346 General Sales Manager

May 15, 2023

Get everything in writing ‼️ If you like doing business with cons, Liars, and bullies. This is the place for you. They will break contact of your earnest money after you give it to them without disclosures More

by Jwplmdsrt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Pierce, Clinton Shelton, TJ Bromgard
May 16, 2023 -

Lithia Toyota of Billings responded

Hello, We appreciate you taking the time to leave us with your constructive feedback. Every customer deserves a first-class experience, I am sorry to hear that we did not meet those standards. We strive to make sure that every customer has the best experience possible, so they leave happy and satisfied with their visit. When you are free, please contact me so we can discuss your experience in more detail. Patrick O'Neill 406-281-8346 General Sales Manager

May 11, 2023

I thought the car buying experience was the best I have ever had with a dealer. TJ was very helpful and accommodating. The sales manager that took in my trade was honest and knowledgeable. I thought I rece More

by rogpatt16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Bromgard
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, what a great shout out to TJ! Our Lithia Toyota of Billings team appreciates your kind feedback. Enjoy the miles ahead and we will see you down the road.

May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for the great shout out to TJ and our Lithia Toyota of Billings team. Stop by and visit us again anytime!

May 11, 2023

Terence was very friendly and easy to work with. The gentleman that wrapped up the paperwork was very knowledgeable and quick. Of course being a Friday night almost closing time probably had a litt More

by jcrit882009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terence Brake
May 15, 2023 -

Lithia Toyota of Billings responded

Hello, thank you for visit our Lithia Toyota of Billings team. If there is anything we could have done to improve your visit. Please feel free to reach out to us. We hope to see you again to earn your fifth star!

May 09, 2023

The dealership has always been professional and willing to work out a good price with you. Very nice staff as well! More

by Dyllan dekievit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Everett, Clinton Shelton, Shane Reid
May 15, 2023 -

Lithia Toyota of Billings responded

Hi Dyllan, thank you for visiting our Lithia Toyota of Billings team. We appreciate your five-star feedback and hope to see you again.

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