Lithia Toyota of Billings

Three afternoons at Lithia Toyota. This is my first purchase from Lithia Toyota in Billings Montana, so I will have to wait a little while to give my dealer review. For any new customer This is my first purchase from Lithia Toyota in Billings Montana, so I will have to wait a little while to give my dealer review. For any new customer at Lithia Motors, I would highly recommend going straight to Kristen Paulsen's office ( BDC Administrator ). She has all of the right information for you and will pair you up with the right salesperson to make your buying experience a good one. She paired me up with Max Erickson . Max was easy to communicate with, knowledgeable about the vehicles, patient and did not try to pressure me into the sale. All of this made for a fairly smooth transaction. I would recommend Kristen, Max and Lithia Toyota in Billings Montana for your next vehicle purchase. NPIRONW More

Get to know your salesman! My husband Dan and I purchased a 2012 Tacoma ( $30.000, no trade in, no financing ) from Lithia Toyota of Billings in June and while our experience du My husband Dan and I purchased a 2012 Tacoma ( $30.000, no trade in, no financing ) from Lithia Toyota of Billings in June and while our experience during the buying process was pleasant enough, we unfortunately found the attention to details after the sale were quiet disappointing. It took Jerry (our salesman) 3 weeks and several phone calls from my husband to get the spare key and door clicker which Jerry said was (somewhere) on the premises when we purchased the truck, he just had to locate them. We never did get the official Toyota baseball caps with the silver emblem we were promised. This is how we decide if this is a person we want to deal with again, give them a seemingly unimportant, mundane task like the cap thing and if they follow through we know this is a person whose word and handshake mean something to them, and we will likely deal with them again. Sadly Jerry failed the test badly. But the Dealership itself if fine, we have taken the truck back for servicing and such and will continue to do so, with the service department we couldn't be more pleased. More

FANTASTIC SERVICE I hada GREAT experience at Lithia. Max was on the ball and followed through on in word. My kids were treated very well .... Popcorn and drinks were p I hada GREAT experience at Lithia. Max was on the ball and followed through on in word. My kids were treated very well .... Popcorn and drinks were provided for them and they thought that was AWESOME!! we were in and out in 2 hours from start to finish!! Would not hesitate to buy another vehicle from Lithia again. I LOVE my Sequoia Platinum!!! More

Service Center Best service center I have ever been to! Fair, friendly and quick...most of all trustworthy! I would recommend them to friends and family. Thank you! Best service center I have ever been to! Fair, friendly and quick...most of all trustworthy! I would recommend them to friends and family. Thank you! More

Amazing wonderful experience Max and Kristen are simply the best! Would buy a vehicle from them any day! Proudly drove from Gillette to Billings to avoid paying the ungodly prices Max and Kristen are simply the best! Would buy a vehicle from them any day! Proudly drove from Gillette to Billings to avoid paying the ungodly prices there. Super friendly, happy positive people! Amazingly super easy process. We will be back again and we will recommend there dealership to everyone we know. Thank You again from The Porter's! More

Late Night Buy I had been into the dealership a day earlier and scouted out a few options for my wife who was joining me the following day. Found the car she wanted I had been into the dealership a day earlier and scouted out a few options for my wife who was joining me the following day. Found the car she wanted and went back the next evening not intending to make a purchase. The team made it an easy experience and we got what we wanted. Thank you. More

Very satisfied Max is our man! We drove off in our new car an said that was the best car buying experience we have ever had. He went out of his way to make the dea Max is our man! We drove off in our new car an said that was the best car buying experience we have ever had. He went out of his way to make the deal and to top it off donated to our charity. Thank you for your friendship. More

Experience with Aldo Rowe, Salesman We can't be any happier than with the exceptional service that we received from Aldo Rowe, the salesman we purchased our new car from. Aldo was extre We can't be any happier than with the exceptional service that we received from Aldo Rowe, the salesman we purchased our new car from. Aldo was extremely knowledgeable about all amenities of the car and was extremely patient and thorough when teaching us about all of the features of the car. Aldo introduced us to many of the employees of Lithia Toyota and told us to who to contact when we need assistance in the future. Alldo didn't leave a stone unturned in assisting us with our new car purchase. We absolutley love our new car and can't imagine a better person to have shown us this amazing car. Aldo truly loves what he is doing and it shows! Thanks so much Aldo!! We love you. The Moritz' More

Same Great Service Fourth Toyota from Lithia Billings, and probably not the last. Service has the same great consistency. We pass other Toyota dealership up to just deal Fourth Toyota from Lithia Billings, and probably not the last. Service has the same great consistency. We pass other Toyota dealership up to just deal with Lithia Toyota Billings. Thanks again Lithia. More

great group of guys they went out of their way to help me get another financing when my financial institution wouldn't finance a Suzuki. Chris was awesome as a salesman they went out of their way to help me get another financing when my financial institution wouldn't finance a Suzuki. Chris was awesome as a salesman and all concerned were friendly and helpful. I love my SUV and got a great deal. I will pass the word for sure, and have. More