Lithia Toyota of Billings

Greg Gustafson was very patient, helpful, and not pressuring Lithia had the vehicle we wanted and was helpful in offering a price that was very reasonable. The salesman spent as much time as we needed discussing Lithia had the vehicle we wanted and was helpful in offering a price that was very reasonable. The salesman spent as much time as we needed discussing the vehicle, test driving it with us, and helping me to get to know the vehicle once it was purchased. More

Exceptional Service from start to finish My salesman was a gentleman named Aldo Rowe and he was nothing less than the best. He was so respectful and generous and most of all, he was truthful My salesman was a gentleman named Aldo Rowe and he was nothing less than the best. He was so respectful and generous and most of all, he was truthful which I really appreciated. He didn't beat around the bush or was not too pushy at all. He is not your average "car salesman. He went above and beyond and followed through with everything he promised. A big Thank You to Aldo Rowe!! More

Taking the hassle out of buying a car I couldn't have presented Max (Erickson) with a more complicated case: A 2002 Lexus titled to my company in Pennsylvania to be traded in for a Toyota I couldn't have presented Max (Erickson) with a more complicated case: A 2002 Lexus titled to my company in Pennsylvania to be traded in for a Toyota Highlander Hybrid. My residence is Cody, Wy, I don;t own a house, but rent from my daughter. Phone conversation between Max and Marco (CFO of my company, but I am retired), about whether to buy or lease, That was the easy part. Insurance policy in Pennsylvania to be canceled, how to find another in Wyoming who could rush the transaction so that I could drive back to Cody. Problem solved: old insurance carrier worked out something with one in Wyoming, but I listed my daughter and son in law as potential drivers. Search reveals two claims on their insurance. Both, fortunately turned out to be minor parking lot mishaps by shopping carts or rocks, but it took time to locate the guilty parties to explain their mishaps. I returned to Cody, picked up my grandson who was ecstatic with the new car, his own adjustable back seat and window shades, "'like a limousine" he said. My daughter in Pittsburgh was surprised that I could actually buy a car all by myself. She is, I think, jealous of my Hybrid. More

GREAT Great Service From All who help me Purchase my new car and help me finance would recommend to any one else looking to buy from. Great Service From All who help me Purchase my new car and help me finance would recommend to any one else looking to buy from. More

It was a good experience dealing with lithia toyoto . Max Erickson was the sales person who my son talked to and then I dealt with him later for help to select a vehicle. Max was very helpful and a pleasu Max Erickson was the sales person who my son talked to and then I dealt with him later for help to select a vehicle. Max was very helpful and a pleasure to work with. More

GREAT Transaction At 57 years old I have had numerous automotive purchases and interactions with many dealerships. I was extremely impressed with Greg and Pat and the At 57 years old I have had numerous automotive purchases and interactions with many dealerships. I was extremely impressed with Greg and Pat and the no nonsense approach they brought to the table. Greg's extra effort to make sure every aspect of the purchase went smoothly was greatly appreciated. I'll be hard pressed to ever consider going elsewhere to purchase an automobile. More

PAINLESS We Dealt with Greg Gustafson for a second time in three years. He was very knowledgable about all aspects of our new Highlander and took care of ever We Dealt with Greg Gustafson for a second time in three years. He was very knowledgable about all aspects of our new Highlander and took care of everything to do with our order. We had dealt with Greg about 2 years earlier and we're confident that he would take care of all our needs and all our concerns in the process. All the people we have came in contact with, over the many years dealing with Lithia Toyota in Billings, we have always been treated with respect and a caring attitude. We will have many more interactions with Lithia Toyota and feel confident that our needs will be met promptly and with a friendly attitude. Hats off to all at Lithia Toyota of Billings !!! More

Best Vehicle Experience I've Ever Had We had the pleasure of working Max Erickson at Lithia Toyota located in Billings, Montana this week. Max and the finance team worked very hard to We had the pleasure of working Max Erickson at Lithia Toyota located in Billings, Montana this week. Max and the finance team worked very hard to get us the vehicle we wanted at a price point we could afford. This was my first car buyin experience where I did not feel pressured. My previous experiences at other dealerships left me feeling like I was at the mercy of the salesman and the "man behind the glass". In my experience with Max and the team at Lithia, I felt in control of the sale and felt like Max and the rest of the team were honestly working to meet my needs, not their sales goals. I would highly recommend working with anyone at the Lithia Toyota dealership in Billings, Montana. They are honest and truly worked to meet what we were looking for. More

Purchasing 2nd vehicle/Smooth transaction! Met with Max Erickson to look at a pre-owned Highlander. He showed us 2 different models. He made the buying experience very easy and enjoyable. Rob Met with Max Erickson to look at a pre-owned Highlander. He showed us 2 different models. He made the buying experience very easy and enjoyable. Robert Muir in service was helpful as usual. It is usually a dread when going to the dealership to buy a car, but not this time. This was by far the easiest and smooth buying experience. We would recommend working with these gentlemen and all the staff at Lithia Toyota in Billings in the future. Thank you!! More

Purchase new car /tradein 2 toyotas The service we received was excellent. We appreciate the service given by sales (Jake Gruel), finance (Sarah Smith) and the unseen individuals who p The service we received was excellent. We appreciate the service given by sales (Jake Gruel), finance (Sarah Smith) and the unseen individuals who prepped the vehicle. More