Lithia Toyota of Billings

Thanks Jake a wonderful experience and a great truck I was interested in the purchase of a new vehicle and Lithia Toyota was recommended to me by a friend. I Stopped in and while browsing the lot was me I was interested in the purchase of a new vehicle and Lithia Toyota was recommended to me by a friend. I Stopped in and while browsing the lot was met by a salesman who asked if he could be of any assistance. I advised actually he could and the process began no pressure just My wife and I discussing our interests in what we were thinking we wanted and needed in a vehicle. Jake proceeded to show us a few vehicles that stirred our interest. I had very strong opinions on the specific details on the truck and Jake found the vehicle that was right for me. The truck was delivered and Jake went over all the details of the function of the vehicle and gave me and my wife a tour of all the department we would have interests in. I would definitely recommend Lithia Toyota and salesman Jake Gruel to anyone interested in a wonderful vehicle shopping experience, Thanks, Aaron Harris More

A very good one. I dealt with Max. He was very kind and thoughtful , I did a test drive, he explained everything to me. He is a very nice man and I bought a beautif I dealt with Max. He was very kind and thoughtful , I did a test drive, he explained everything to me. He is a very nice man and I bought a beautiful GMC Terrian from him. I would recommend him to anyone wanting to buy a car. Thank You Max. More

Mission Accomplished Max was very friendly and wonderful to work with. He made sure the numbers fit my budget. Mike Owensby was thorough in his explanation and made it eas Max was very friendly and wonderful to work with. He made sure the numbers fit my budget. Mike Owensby was thorough in his explanation and made it easy to understand. This dealership is a great place for first time buyers. More

Greg Gustafson was very patient, helpful, and not pressuring Lithia had the vehicle we wanted and was helpful in offering a price that was very reasonable. The salesman spent as much time as we needed discussing Lithia had the vehicle we wanted and was helpful in offering a price that was very reasonable. The salesman spent as much time as we needed discussing the vehicle, test driving it with us, and helping me to get to know the vehicle once it was purchased. More

Exceptional Service from start to finish My salesman was a gentleman named Aldo Rowe and he was nothing less than the best. He was so respectful and generous and most of all, he was truthful My salesman was a gentleman named Aldo Rowe and he was nothing less than the best. He was so respectful and generous and most of all, he was truthful which I really appreciated. He didn't beat around the bush or was not too pushy at all. He is not your average "car salesman. He went above and beyond and followed through with everything he promised. A big Thank You to Aldo Rowe!! More

Taking the hassle out of buying a car I couldn't have presented Max (Erickson) with a more complicated case: A 2002 Lexus titled to my company in Pennsylvania to be traded in for a Toyota I couldn't have presented Max (Erickson) with a more complicated case: A 2002 Lexus titled to my company in Pennsylvania to be traded in for a Toyota Highlander Hybrid. My residence is Cody, Wy, I don;t own a house, but rent from my daughter. Phone conversation between Max and Marco (CFO of my company, but I am retired), about whether to buy or lease, That was the easy part. Insurance policy in Pennsylvania to be canceled, how to find another in Wyoming who could rush the transaction so that I could drive back to Cody. Problem solved: old insurance carrier worked out something with one in Wyoming, but I listed my daughter and son in law as potential drivers. Search reveals two claims on their insurance. Both, fortunately turned out to be minor parking lot mishaps by shopping carts or rocks, but it took time to locate the guilty parties to explain their mishaps. I returned to Cody, picked up my grandson who was ecstatic with the new car, his own adjustable back seat and window shades, "'like a limousine" he said. My daughter in Pittsburgh was surprised that I could actually buy a car all by myself. She is, I think, jealous of my Hybrid. More

GREAT Great Service From All who help me Purchase my new car and help me finance would recommend to any one else looking to buy from. Great Service From All who help me Purchase my new car and help me finance would recommend to any one else looking to buy from. More

It was a good experience dealing with lithia toyoto . Max Erickson was the sales person who my son talked to and then I dealt with him later for help to select a vehicle. Max was very helpful and a pleasu Max Erickson was the sales person who my son talked to and then I dealt with him later for help to select a vehicle. Max was very helpful and a pleasure to work with. More

GREAT Transaction At 57 years old I have had numerous automotive purchases and interactions with many dealerships. I was extremely impressed with Greg and Pat and the At 57 years old I have had numerous automotive purchases and interactions with many dealerships. I was extremely impressed with Greg and Pat and the no nonsense approach they brought to the table. Greg's extra effort to make sure every aspect of the purchase went smoothly was greatly appreciated. I'll be hard pressed to ever consider going elsewhere to purchase an automobile. More

PAINLESS We Dealt with Greg Gustafson for a second time in three years. He was very knowledgable about all aspects of our new Highlander and took care of ever We Dealt with Greg Gustafson for a second time in three years. He was very knowledgable about all aspects of our new Highlander and took care of everything to do with our order. We had dealt with Greg about 2 years earlier and we're confident that he would take care of all our needs and all our concerns in the process. All the people we have came in contact with, over the many years dealing with Lithia Toyota in Billings, we have always been treated with respect and a caring attitude. We will have many more interactions with Lithia Toyota and feel confident that our needs will be met promptly and with a friendly attitude. Hats off to all at Lithia Toyota of Billings !!! More