Lithia Toyota of Billings

Very Professional and Personal After traveling four and a half hours to view the vehicle we had seen online, Terrance went out of his way to make us feel welcome and we appreciated After traveling four and a half hours to view the vehicle we had seen online, Terrance went out of his way to make us feel welcome and we appreciated the professional yet friendly way he did his job. More

Not even a hello Very interested in a vehicle go in and look and can't get anyone to even acknowledge i was there. As 5 people are standing there staring at me. Obvios Very interested in a vehicle go in and look and can't get anyone to even acknowledge i was there. As 5 people are standing there staring at me. Obviosly the sale was last thing on their list socializing with each other was more important. I will definitely never be back More

Used Toyota 2014 Rick Nickels sold us a 2014 RAV4. We test drove it on Saturday and purchased on Tuesday. Rick was very patient, knowledgable, and informative. He mad Rick Nickels sold us a 2014 RAV4. We test drove it on Saturday and purchased on Tuesday. Rick was very patient, knowledgable, and informative. He made sure we knew everything about the vehicle, services and warranties offered by Toyota. He treated us like royalty. More

Pleasurful Experience I would not hesitate to purchase another vehicle here or send a friend or family member to this dealership. I felt like I was purchasing from someone I would not hesitate to purchase another vehicle here or send a friend or family member to this dealership. I felt like I was purchasing from someone I have known. Top rate people and experience. The Brand offering here as well is the best and that is why we came to Toyota to begin with. More

Excellent!! In Every Way. We purchased a 2009 Avalon thru Jerry McKeen. Jerry was extremely helpful in every way - cordial, honest, knowledgeable, polite, personable and enjoy We purchased a 2009 Avalon thru Jerry McKeen. Jerry was extremely helpful in every way - cordial, honest, knowledgeable, polite, personable and enjoyable. The model was exactly what we were looking for, and it came from Missoula - perfect timing. Keith Deshane also participated in our purchase. Tristan Tiller was very helpful with his explanations of the paper work required. I highly recommend Jerry and his dealership to everyone. We are two very happy customers. More

2016 Tundra SR5 4x4 Double Cab We traveled 250 miles one way to deal with Lithia Toyota of Billings. It was worth every mile! We attempted to deal with two dealerships who were cl We traveled 250 miles one way to deal with Lithia Toyota of Billings. It was worth every mile! We attempted to deal with two dealerships who were closer to us, but the folks in Billings listened to us and responded to us. Nothing against the other dealerships, they were ok. Lithia Toyota of Billings was OUTSTANDING!!! More

A fresh change! I needed to replace my old pickup, but couldn't afford new. Jerry was very helpful in showing me inventory, and we quickly decided to drive the Nissan I needed to replace my old pickup, but couldn't afford new. Jerry was very helpful in showing me inventory, and we quickly decided to drive the Nissan Frontier I eventually purchased. Jerry is very professional & not pushy. The experience was not what I've had at other lots in town. The closing with Mike was casual and not pushy at all. Keith was kind enough to pen a letter my insurance required for vehicle info. A subsequent AC issue was promptly & courteously resolved. I love the truck! This dealership is a great place to shop. Go see Jerry (& the others) and relax! We've also bought 2 new Toyotas here! More

Great Dealership I just purchased a Toyota 4Runner. Jerry McKeen was a pleasure to work with. it took me three days on the lot to get the vehicle I wanted. James hel I just purchased a Toyota 4Runner. Jerry McKeen was a pleasure to work with. it took me three days on the lot to get the vehicle I wanted. James helped explain the functions of the vehicle and was very helpful. No pressure from Jerry, and he helped we work the details out on the purchase. Pat O'Neill is a good manager and helped me put the vehicle together with options that fit my budget. it was a great experience from start to finish, and I have no doubts about using this dealership for my next purchase. very professional. More

Professional, friendly and helpful The 140 mile drive from our residence to Billings to work with Lithia was well worth it. The entire experience of purchasing a RAV4 Hybrid was very p The 140 mile drive from our residence to Billings to work with Lithia was well worth it. The entire experience of purchasing a RAV4 Hybrid was very positive – from the initial meeting with General Manager Keith Deschane, paperwork with Finance Manager Jhevon McMillan to an extensive session learning vital details of the new vehicle operation with Sales Professional Greg Gustafson. All were knowledgeable, friendly and sensitive to our needs with NO pressure to “move us on and out.” We would enthusiastically recommend doing business at Lithia Toyota of Billings. More

Very satisfied This is the second vehicle we have purchased from Lithia Toyota of billings.this was my daughters first car our salesman was Max Erickson he was the b This is the second vehicle we have purchased from Lithia Toyota of billings.this was my daughters first car our salesman was Max Erickson he was the best salesman I have ever had at any dealership!!!!it was a great experience for my daughter as well.thanks very much Max. Sincerely Brice ,Kyndall ,and Jessica Nations More